See more Collapse

Service Charge Collection Officer

1 month ago

Bracknell Berkshire, United Kingdom Service Care Solutions Full time

Home Services Manager
Temporary - 6 Months +
Full Time 35 hours

We are seeking a highly efficient and knowledgeable Home Services Manager to join a team based in Bracknell. This is a full-time, temporary role covering sickness until October with possibility for extension. The Home Services Manager will play a pivotal role in owning and managing the customer relationship, providing mixed tenure landlord services within a designated patch, ensuring that excellent tenancy management services are maintained. Previous experience within a similar role in Tenancy/Leasehold Management
Experience working in a customer facing role delivering excellent customer service
Familiarity with legal framework around tenancy and leasehold management is a plus
Good administrative skills and knowledge of Outlook, Excel, Word. General tenancy and leasehold management, including letting empty homes, maximizing income and managing arrears, setting service charges, resolving anti-social behavior and managing casework, ensuring gas and fire safety in customers' homes, effectively carrying out repairs, and undertaking estate inspections and implementing agreed actions
Serve as a point of contact for customers, investigating complaints and resolving issues in a timely and professional manner
Driving continuous service improvements and managing change effectively
Driving improvement in key performance indicators including customer satisfaction, letting vacancies, property inspections, and income collection
Liaise with contractors and maintenance personnel to ensure that all properties meet a high standard
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

We have other current jobs related to this field that you can find below

  • Finance Officer

    4 weeks ago

    Bracknell, United Kingdom Silva Homes Full time

    Finance Officer (Service Charges) **Responsible to**: Finance Partner (Customer Relations) **Responsible for**:None - What is the role?_ It plays a crucial part in helping us make the best use of our financial resources. You will provide finance support across all elements of the service charge life cycle for tenants, leaseholders and shared owners. You...

  • Home Services Officer

    1 month ago

    Bracknell, United Kingdom Service Care Solutions Full time

    Home Services Manager Bracknell, UK Temporary - 6 Months + Full Time 35 hours We are seeking a highly efficient and knowledgeable Home Services Manager to join a team based in Bracknell. This is a full-time, temporary role covering sickness until October with possibility for extension. The Home Services Manager will play a pivotal role in owning and...

  • Home Services Officer

    4 weeks ago

    Bracknell, United Kingdom Service Care Solutions Full time

    Home Services ManagerBracknell, UKTemporary - 6 Months +Full Time 35 hoursWe are seeking a highly efficient and knowledgeable Home Services Manager to join a team based in Bracknell. This is a full-time, temporary role covering sickness until October with possibility for extension. The Home Services Manager will play a pivotal role in owning and managing the...

  • Tenancy Housing Officer

    3 weeks ago

    Bracknell, United Kingdom Service Care Solutions Full time

    Tenancy Housing Officer Bracknell, UK Temporary - 6 Months + Full Time 35 hours We are seeking a highly efficient and knowledgeable Tenancy Officer / Housing Officer to join a team based in Bracknell. This is a full-time, temporary role covering sickness until October with possibility for extension. The Home Services Manager will play a pivotal role in...

  • Collections Specialist

    1 month ago

    Bracknell, Berkshire, United Kingdom Solera, Inc. Full time

    The Role A Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve outstanding payment issues and may have the authority to make more complex decisions regarding settlements, payment plans, or...

  • Collections Specialist

    1 month ago

    Bracknell, Berkshire, United Kingdom Solera, Inc. Full time

    The Role A Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve outstanding payment issues and may have the authority to make more complex decisions regarding settlements, payment plans, or...

  • Collections Specialist

    3 weeks ago

    Bracknell, Berkshire, United Kingdom Solera, Inc. Full time

    Job Description The Role A Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve outstanding payment issues and may have the authority to make more complex decisions regarding settlements,...

  • Tenancy Housing Officer

    3 weeks ago

    Bracknell, United Kingdom Service Care Solutions Full time

    Tenancy Housing OfficerBracknell, UKTemporary - 6 Months +Full Time 35 hoursWe are seeking a highly efficient and knowledgeable Tenancy Officer / Housing Officer to join a team based in Bracknell. This is a full-time, temporary role covering sickness until October with possibility for extension. The Home Services Manager will play a pivotal role in owning...

  • Interim Service Charge Accountant

    1 month ago

    Bracknell, United Kingdom CMA Recruitment Group Full time

    CMA Recruitment Group is working in partnership with a public sector organisation in Bracknell to recruit an adaptable Service Charge Accountant on a temporary basis. You will be available immediately or on short notice. What will the Service Charge Accountant role involve? Calculate initial service charges for new schemes.Calculate all estimated service...

  • Service Charge

    2 weeks ago

    Bracknell, United Kingdom Silva Homes Full time

    _What is the role?_ Our revenue department provides a specialist service focused on maximising our income from all customers across all tenures. For those customers in rented homes the department will focus on debt prevention as well as proactive debt recovery. For those customers at greatest risk of tenancy failure the department will seek to maximise...

  • Home Services Officer

    3 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Service Care Solutions Full time

    Home Services ManagerBracknell, UKTemporary - 6 Months +Full Time 35 hoursWe are seeking a highly efficient and knowledgeable Home Services Manager to join a team based in Bracknell. This is a full-time, temporary role covering sickness until October with possibility for extension. The Home Services Manager will play a pivotal role in owning and managing the...

  • Collections Administrator

    2 months ago

    Bracknell, United Kingdom Office Angels Full time

    Office Angels are currently recruiting for a**Collections Administrator** for our client based in **Bracknell.** **Role**:Collections Administrator **Location**:Bracknell **The Role**: The Collections & Problem Debt Management Administrator will be responsible for all phases of collection activity across all the company's leasing products. You will be...

  • Collections Specialist

    3 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Solera, Inc. Full time

    The RoleCollection Specialist. This position plays a crucial role in the collections department. Responsible for initiating contact with delinquent customers, discussing overdue payments, and working to secure payment arrangements.What You Will DoInteraction:Contact with customers who have overdue payments, using various communication methods, including...

  • Collections Specialist

    4 weeks ago

    Bracknell, United Kingdom Solera, Inc. Full time

    The RolenA Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve outstanding payment issues and may have the authority to make more complex decisions regarding settlements, payment plans, or...

  • Information, Advice and Guidance Officer

    4 weeks ago

    Bracknell, United Kingdom Service Care Full time

    Information Advice and Guidance Officer needed with Bracknell Forest Council **Start** **Date**: - ASAP **Location** - Bracknell **Duration** - Initially 3 months **Hours** **per** **week** - 40 hours per week **Salary** - £375ltd per day *** **Description**: - Review, refresh and expand the existing information, advice and guidance offer aligning...

  • Collections Specialist

    1 week ago

    Bracknell, United Kingdom Solera Full time

    _**The Role**_ - **What You Will Do**_ **Customer Interaction**: **Account Management**: Monitor and manage a portfolio of delinquent accounts, tracking and documenting all communications, agreements, and payment activities. Communicate with internal stakeholders, such as sales and customer service teams, to resolve customer issues and ensure timely...

  • Collections Specialist

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Solera, Inc. Full time

    The RoleA Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve outstanding payment issues and may have the authority to make more complex decisions regarding settlements, payment plans, or...

  • Collections Specialist

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Solera, Inc. Full time

    The RoleFind out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.A Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve...

  • Collections Specialist

    1 month ago

    Bracknell, United Kingdom Solera, Inc. Full time

    The Role A Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve outstanding payment issues and may have the authority to make more complex decisions regarding settlements, payment plans, or...

  • Collections Specialist

    4 weeks ago

    Bracknell, United Kingdom Solera, Inc. Full time

    The RoleA Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve outstanding payment issues and may have the authority to make more complex decisions regarding settlements, payment plans, or...