Event Video Technician

4 days ago

London, United Kingdom EOS IT Solutions Full time

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
The Collaboration Services Team is responsible for supporting the installation, maintenance and troubleshooting of all audio-visual equipment in our client’s managed venue spaces, broadcast studios & customer experience centers. As an entry level technician you will work alongside our Senior Technicians & System Engineers to provide dedicated support to our client’s in-house Audio-Visual Operations team.
Perform daily maintenance of hardware & software for the internal platform.
Kick off meetings & events (Experience Center & Event Space) with AV/IT Support.
Utilize remote access tools on Mac, Linux & Windows systems to control the internal platform.
Provide onsite support for visitors and executive level events as needed.
Support event operation technicians with all issues relating to event spaces prior to events.
Troubleshoot routing, writing & cabling issues.
Complete venue space pre-show equipment sweeps prior to events.
Organize, document & maintain warehouse inventory which includes spare equipment.
Act as stand in support for large & special events.
Operate cross functionally within the team to support audio, video conferencing & projection.
Track issues to isolate trends, coordinate with engineering team & 3rd party vendors to resolve issues.
2 years working knowledge of audio-visual equipment including lighting, sound, video recording and data projection along with experience with the technical challenges and problem-solving needs in an event production environment.
~ Knowledge of technical event support system architectures and troubleshooting.
~ Be eligible, willing and able to work and travel when required.
~ We are proud to be an equal opportunity employer and welcome applications from all individuals, regardless of gender, gender identity, gender reassignment, age, religion or belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor.
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