IT Engineer

1 month ago

Harrow on the Hill Greater London, United Kingdom 83zero Limited Full time

83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking Technical Support Engineer to join their team on a remote basis in the UK.
Our client is an independent organisation, who specialise in providing IT solutions across the world.
Providing technical presales support by telephone, email and online assistance .
Working on projects, performing scoping, sizing and planning on technical requirements.
Attending joint onsite/remote meetings and conference calls to help with technical queries.
Performing online training, demonstrations and webinars.
Evaluating, testing and performing competitive analysis of software and hardware products and solutions.
Creating and proof-reading documentation including product manuals, brochures, training guides and white papers.
Communicating customer's technical requirements to the Installation Planning Team prior to implementation.
Performing technical testing to simulate the use of our clients products in customers' environments to facilitate sales.
Training Channel Partner Managers on technical and functional aspects of the company's software.
Experience working with Windows Server, Active Directory and fundamental knowledge of Networking
You're an excellent communicator, who loves to help customer solve their IT problems with market leading solutions
Having all the technical knowledge isn't essential, but an interest in technology and learn new IT software products is key.
If you have experience with any Print Management Software such as PaperCut, Equitrac, Ysoft, MyQ etc… that would be beneficial, but not essential
If you have any exposure with MacOSX or Linux, that would be beneficial, but not essential
Any experience working with Microsoft SQL Server, would be beneficial, but not essential

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