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Associate Digital Retail Specialist

2 months ago

London, United Kingdom Flywheel Digital Full time

Opportunity

We're looking for an Associate eCommerce Retail Specialist to join our team in London as part of our Client Services function. The eCommerce Associate Retail Specialist partners with our Business Managers to lead the eCommerce Retail strategy of our clients, who are some of the world's top brands on eCommerce platforms like Amazon. Using a retail-first approach, you'll learn the dynamics of these digital platforms from the ground up, partner with our clients to develop their strategy, and use our innovative technology to manage and report back to your clients.

What you'll do:

  • Product Optimisation: Building and managing best-in-class Amazon Product Pages that drive optimal discoverability, traffic, and conversions
  • Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients
  • Business Analytics: Utilising reporting dashboards and spreadsheets to extract and communicate insights that develop go-forward strategies for our clients
  • Strategic Consulting: Serving as an on-call consultant to dig into every Amazon challenge via emails, calls, in-person meetings, and reports for our clients
  • Ecommerce Trends: Monitoring industry news and platform changes, flagging potentially relevant updates for clients to broader Flywheel team to identify implications and recommended action

Who you are:

  • Be able to speak English AND one of French or German professionally
  • Experience in digital sales or media, especially Amazon, on either the brand, retailer, or agency side, a big plus
  • High attention to detail with the ability to efficiently prioritise and execute projects with quality
  • Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems
  • Comfortable in analysing dashboards and utilising spreadsheets with mastery of basic excel formulas and pivot tables to extract and clearly communicate insights from murky data
  • Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done
  • Sense of ownership complemented by strong organisation and project management skills to meet deadlines
  • Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients

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