Support Services Manager

4 weeks ago

Uplands Gloucestershire, United Kingdom Meningitis Now Full time €33,000 - €38,000

Support Services Manager

Location: Hybrid from our office in Stroud, Gloucestershire
Salary: £33,000 to £38,000 per annum (depending on experience)
We are looking for a Support Services Manager to manage and develop our services and provide high quality support across the UK to people of all ages. You will lead the support services team providing day-to-day operational management and making sure that financial and physical resources are utilised effectively and responsibly. Support/Support Services
Responsible for the development of a portfolio of high-quality support services for people of all ages across the UK who have experienced meningitis.
Responsible for (and contribute towards) the delivery of support services, including events and out of hours peer support as and when required.
Provide a ‘senior lead' safeguarding role for Meningitis Now, ensuring that our safeguarding policy, which includes eSafety, is fully implemented.
Embrace digital technology to develop a range of services to meet the varied and often complex needs of individuals.
Oversee the appropriate use of evaluation and outcome measures to ensure that we can demonstrate the difference that we make and continually improve service delivery.
Support the development of the reach of the organisation to enable more people to access support working with other members of the team and organisation.
Oversee all marketing activities relating to support and working closely with the communications team.
Assist with reviewing and updating policies and procedures relevant to the team and the wider directorate.
Ensure the integrity of data collected on Salesforce to enable accurate reporting and monitoring of activities against key performance indicators.
Work closely with the partnerships team to secure funding for support services and ensure accurate and timely reporting.
Look for opportunities for development of support (including extending our reach) by collaborating with individuals and partnership working.

Information and Support Management Team
Work closely with the Director of Information and Support, to oversee financial elements of support including budget setting, monitoring expenditure, and overseeing budget lines.
Work closely with the Director of Information and Support and Helpline and Information Nurse Manager to put in place a reporting structure that allows the collection and dissemination of information and data.
Deputise for the Director of Information and Support as required.

Line Management
Responsible for the line management of staff within the support services team including recruitment and selection, planning out development, performance, training, and support.
Ensure policies, systems and processes are in place, utilised and regularly reviewed to ensure compliance with legislation such as data protection and safeguarding.
Liaise and relay information between the senior management team, HR, and the organisation.
Manage and contribute to a programme of continual professional development for all staff across the directorate.

Developing support services ideally within the charitable sector.
Experience of working with children, adults or families affected by illness, death or disability and in need of support.
Service evaluation and outcome measurement.
Strategy development and operational planning.
Financial planning including budget management.
Using Microsoft Office packages and a range of other digital technologies.
Managing small projects/events.
Working with a Customer Relationship Database e.g. Salesforce.
Working with a range of social media platforms including Facebook.

Strong administrative and IT skills including the use of Microsoft Office, and an ability to maintain records and produce clear written reports.

Understanding of and commitment to equality, diversity, and inclusion.
Out of hours working, travel and attendance at events.
Click apply now and you will be redirected to our website to complete your application.

  • Support Services Manager

    4 weeks ago

    Uplands, Gloucestershire, United Kingdom Meningitis Now Full time €33,000 - €38,000

    Support Services Manager Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Location: Hybrid from our office in Stroud, Gloucestershire Salary: £33,000 to £38,000 per annum (depending on experience) Hours: 35 hours per week Closing Date: 28 May 2024 We...

  • Support Services Manager

    4 weeks ago

    Uplands, Gloucestershire, United Kingdom Meningitis Now Full time €33,000 - €38,000

    Support Services Manager Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Location: Hybrid from our office in Stroud, Gloucestershire Salary: £33,000 to £38,000 per annum (depending on experience) Hours: 35 hours per week Closing Date: 28 May 2024 We...

  • Career Services Advisor

    1 month ago

    Uplands, Gloucestershire, United Kingdom Standguide Full time

    Role: National Careers Service Advisor Contract type: Permanent Full Time (37.For over three decades, we have been dedicated to supporting individuals and employers across the UK. As a Careers Service Advisor, you'll play a pivotal role in guiding individuals towards making well informed, appropriate choices about their future education, training, and...

  • Career Services Advisor

    2 weeks ago

    Uplands, Gloucestershire, United Kingdom Standguide Full time €26,000 - €28,000

    Role: National Careers Service Advisor Contract type: Permanent Full Time (37.For over three decades, we have been dedicated to supporting individuals and employers across the UK. As a Careers Service Advisor, you'll play a pivotal role in guiding individuals towards making well informed, appropriate choices about their future education, training, and...

  • Career Services Advisor

    4 weeks ago

    Uplands, Gloucestershire, United Kingdom Standguide Full time €26,000 - €28,000

    Role: National Careers Service Advisor Contract type: Permanent Full Time (37.For over three decades, we have been dedicated to supporting individuals and employers across the UK. As a Careers Service Advisor, you'll play a pivotal role in guiding individuals towards making well informed, appropriate choices about their future education, training, and...

  • National Careers Service Advisor

    4 weeks ago

    Uplands, Gloucestershire, United Kingdom Standguide Full time €26,000 - €28,000

    Role: National Careers Service Advisor Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Salary: £26-28k per annum, dependent on experience Contract type: Permanent Working hours: Full Time (37.5 hrs pw) Location: GL5 2HE - Gloucestershire For over three decades, we have been dedicated...

  • National Careers Service Advisor

    4 weeks ago

    Uplands, Gloucestershire, United Kingdom Standguide Full time €26,000 - €28,000

    Role: National Careers Service Advisor Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Salary: £26-28k per annum, dependent on experience Contract type: Permanent Working hours: Full Time (37.5 hrs pw) Location: GL5 2HE - Gloucestershire For over three decades, we have been dedicated...

  • National Careers Service Advisor

    2 weeks ago

    Uplands, Gloucestershire, United Kingdom Standguide Full time €26,000 - €28,000

    Role: National Careers Service Advisor Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Salary: £26-28k per annum, dependent on experience Contract type: Permanent Working hours: Full Time (37.5 hrs pw) Location: GL5 2HE - Gloucestershire For over three decades, we have been dedicated...

  • Childrens Social Care Office Service Coordinator

    1 month ago

    Uplands, Gloucestershire, United Kingdom Hamlin Knight Full time

    THE COMPANY The following information provides an overview of the skills, qualities, and qualifications needed for this role. This is a really great organisation to work for as they really take care of and invest in their people. THE LOCATION Michinhampton (not far from Stroud, in Gloucestershire) THE ROLE In this role, you'll be responsible and accountable...

  • Childrens Social Care Office Service Coordinator

    2 weeks ago

    Uplands, Gloucestershire, United Kingdom Hamlin Knight Full time

    THE COMPANY The following information provides an overview of the skills, qualities, and qualifications needed for this role. This is a really great organisation to work for as they really take care of and invest in their people. THE LOCATION Michinhampton (not far from Stroud, in Gloucestershire) THE ROLE In this role, you'll be responsible and accountable...

  • Childrens Social Care Office Service Coordinator

    4 weeks ago

    Uplands, Gloucestershire, United Kingdom Hamlin Knight Full time

    THE COMPANY The following information provides an overview of the skills, qualities, and qualifications needed for this role. This is a really great organisation to work for as they really take care of and invest in their people. THE LOCATION Michinhampton (not far from Stroud, in Gloucestershire) THE ROLE In this role, you'll be responsible and accountable...

  • Deputy Manager Learning Disabilities

    2 weeks ago

    Uplands, Gloucestershire, United Kingdom Brook Street UK Full time €30,000

    Deputy Manager in Social Care Sector Full time, Permanent position We are looking to speak with competent applicants for a Deputy Manager position within the Social Care Sector. Senior level experience in Care is essential to be considered for the role. Supported Living Facility for service users with Complex needs (Mental Health, Positive...

  • Deputy Manager

    2 weeks ago

    Uplands, Gloucestershire, United Kingdom Brook Street UK Full time €30,000

    Deputy Manager in Social Care Sector Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Stroud, Gloucestershire £30.000/annual Full time, Permanent position We are looking to speak with competent applicants for a Deputy Manager position within the Social Care Sector. Senior level experience in...

  • Deputy Manager

    2 weeks ago

    Uplands, Gloucestershire, United Kingdom Brook Street UK Full time €30,000

    Deputy Manager in Social Care Sector Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Stroud, Gloucestershire £30.000/annual Full time, Permanent position We are looking to speak with competent applicants for a Deputy Manager position within the Social Care Sector. Senior level experience in...

  • Office Manager/Senior Care Coordinator

    1 month ago

    Uplands, Gloucestershire, United Kingdom Hamlin Knight Full time

    THE COMPANY The following information provides an overview of the skills, qualities, and qualifications needed for this role. This is a really great organisation to work for as they really take care of and invest in their people. THE LOCATION Michinhampton (not far from Stroud, in Gloucestershire) THE ROLE In this role, you'll be responsible and accountable...

  • Office Manager/Senior Care Coordinator

    4 weeks ago

    Uplands, Gloucestershire, United Kingdom Hamlin Knight Full time

    THE COMPANY The following information provides an overview of the skills, qualities, and qualifications needed for this role. This is a really great organisation to work for as they really take care of and invest in their people. THE LOCATION Michinhampton (not far from Stroud, in Gloucestershire) THE ROLE In this role, you'll be responsible and accountable...

  • Deputy Manager

    4 weeks ago

    Uplands, Gloucestershire, United Kingdom Brook Street UK Full time €30,000

    Deputy Manager - Supported Living (Stroud) £30k Find out more about this role by reading the information below, then apply to be considered. Support people with complex needs within Social Care in Stroud! Motivate & lead a supportive team Oversee care plans & ensure quality Competitive salary & benefits You'll be great if you have: Experience in complex...

  • Deputy Manager

    2 weeks ago

    Uplands, Gloucestershire, United Kingdom Brook Street UK Full time €30,000

    Deputy Manager - Supported Living (Stroud) £30k Find out more about this role by reading the information below, then apply to be considered. Support people with complex needs within Social Care in Stroud! Motivate & lead a supportive team Oversee care plans & ensure quality Competitive salary & benefits You'll be great if you have: Experience in complex...

  • Deputy Manager

    4 weeks ago

    Uplands, Gloucestershire, United Kingdom Brook Street UK Full time €30,000

    Deputy Manager - Supported Living (Stroud) £30k Find out more about this role by reading the information below, then apply to be considered. Support people with complex needs within Social Care in Stroud! Motivate & lead a supportive team Oversee care plans & ensure quality Competitive salary & benefits You'll be great if you have: Experience in complex...

  • Management Accountant

    2 weeks ago

    Uplands, Gloucestershire, United Kingdom LM RECRUITMENT SOLUTIONS LTD Full time €45,000

    Management Accountant OR Finance Manager (Education) Stroud 37 hours per week £45k Circa Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. You will have experience of working in a finance driven environment and possess excellent people skills, attention to detail and risk awareness....