Global Process Owner
3 months ago
About Us -
Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.
John Crane is part of Smiths Group , For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.
Now let’s hear it directly from the creators – About | John Crane
Connect with us on LinkedIn: John Crane: LinkedIn
Job Description
We have a fantastic opportunity for a Global Process Owner – Customer Lifecycle Management to join the team reporting to the Vice President, Business Transformation. As the orchestrator of our Customer Lifecycle Management process, you'll define its scope and uncover value for customers, suppliers, and internal teams. You'll engage key stakeholders to identify pain points and drive improvements, collaborating with Sub-Process Owners to streamline operations. Ensuring meticulous documentation, you’ll champion the consistent implementation of processes, supported by a network of sub-process owners and super-users. Your role will be crucial in establishing robust governance measures, enforcing standards, and managing performance to ensure excellence at every stage of the customer lifecycle.
This role is to be ideally based from our headquarters within Slough working Monday to Friday normal office hours. (Hybrid working)
John Crane is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all employees.
Duties & Responsibilities (not limited to)
- Determining what the scope of the Customer Lifecycle Management process is, where the value lies for our customers, suppliers and internal employees and hence what good should/ could look like.
- Engaging key stakeholders who are responsible for, and are customers of the process today to understand pain points, areas of improvement etc.
- Works with Sub-Process Owners to analyse the current processes and identify ways to improve and streamline the process. Prioritising and chartering these improvements and championing their execution.
- Accountable to ensure that the creation and maintenance of Process documentation, policies, controls, desktop procedures occurs.
- Supports and enables the implementation of the consistent processes, drawing on the network of sub-process owners and super-users to execute.
- Put in place the right measures, metrics and review forums to manage the ongoing performance of the process. Works with Stakeholders to enforce standards. Create processes and controls to manage change requests. Manage and resolve divergences to standard process.
The Individual
- Ideally have Lean Six Sigma
- Business leader with experience of Sales & Marketing process management and process improvement with ability to influence at executive level.
- Track record of success in standardising and improving processes in large, complex multinational businesses.
- Hold strong communication and leadership skills.
- Able to coach and mentor a matrix aligned team and shape change and improvement programmes.
- Experience of managing compliance – comfortable to hold others to account when they diverge from standards.
Diversity Clause
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( Careers – John Crane ) or LinkedIn.
-
Global Process Owner
2 days ago
Slough, United Kingdom John Crane Full timeAbout Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation.Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring...
-
Global Process Owner
4 months ago
Slough, United Kingdom John Crane Full timeAbout Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies....
-
Global Process Owner
4 months ago
Slough, United Kingdom John Crane Full timeAbout Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies....
-
Global Process Owner
3 months ago
Slough, United Kingdom John Crane Full timeAbout Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring...
-
Global Process Owner
4 months ago
Slough, United Kingdom John Crane Full timeAbout Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies....
-
Global Process Owner
4 months ago
Slough, United Kingdom John Crane Full timeAbout Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies....
-
Global Process Owner
4 days ago
Slough, United Kingdom John Crane Full timeJob Description We have a fantastic opportunity for a Global Process Owner – Customer Lifecycle Management to join the team reporting to the Vice President, Business Transformation.As the orchestrator of our Customer Lifecycle Management process, you'll define its scope and uncover value for customers, suppliers, and internal teams.You'll engage key...
-
Global Process Owner
4 months ago
Slough, UK, Berkshire, United Kingdom John Crane Full timeAbout Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies....
-
Global Biologics Digital Product Owner Lead
5 months ago
Slough, United Kingdom Lonza Full timeGlobal Biologics Digital Product Owner Location: Slough Hybrid Working. Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In...
-
Global Quality Systems Manager
4 weeks ago
Slough, Slough, United Kingdom Indivior Full timeJob Title: Global Quality Systems ManagerThe Global Quality Systems Manager role is a key part of the global quality organisation in helping to establish and drive a 'culture of quality' at Indivior. This is a tactical, hands-on role, reporting to the Head of Quality Systems & Operational Excellence (OPEX). The role will be responsible for the management,...
-
Slough, Berkshire, United Kingdom Mars Full timeThe Global Data Conversion Template and Platform Lead reports to Data Quality and Governance Officer and is responsible for building of global data migration platform with Mars selected partner Syniti . The platform will be used by Enterprise, Segment and Deployment teams to execute data analysis, cleansing, transformation, test (simulation) and load of...
-
Slough, Berkshire, United Kingdom Mars Full timeThe Global Data Conversion Template and Platform Lead reports to Data Quality and Governance Officer and is responsible for building of global data migration platform with Mars selected partner Syniti . The platform will be used by Enterprise, Segment and Deployment teams to execute data analysis, cleansing, transformation, test (simulation) and load of...
-
Account Management
3 months ago
Slough, Berkshire, United Kingdom John Crane Full timeAbout Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies....
-
Account Management
4 months ago
Slough, Berkshire, United Kingdom John Crane Full timeAbout Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies....
-
Global Biologics Digital Product Owner Lead
4 weeks ago
Slough, Slough, United Kingdom Lonza Full timeRole Purpose:Lonza is a Biologics Manufacturing business and therefore, this person will serve as the voice of our Manufacturing Operations to guide the development of our digital capabilities.These digital capabilities will serve our Development Services and Manufacturing business and/or will provide data or data products to our Customers. They will lead a...
-
Product Owner
3 months ago
Maidenhead, Berkshire, United Kingdom WHD Consulting Ltd. Full timeProduct Owner (Junior) - Maidenhead - Permanent A successful company based in Maidenhead is seeking a Product Manager to join their highly entrepreneurial and experienced team. As a Product Manager you'll be responsible for the creation and evolution of exciting products which meet the needs of their customers and the business. The work can be...
-
Logistics Business Process Expert
2 weeks ago
Slough, Slough, United Kingdom ENGINEERINGUK Full timeKey ResponsibilitiesThe successful candidate will work closely with Process Owners to define External Manufacturing, Supplier Collaboration, and CoPacking requirements. They will also work closely with the Mars DT development team to define the design and ensure the deliverables progress as expected.Additionally, they will drive the System integrator to...
-
Global Quality Manager
2 days ago
Slough, Berkshire, United Kingdom Meet Full timeGlobal Quality Manager Location: Slough, UK Position Type: Full-time Are you an experienced Quality Assurance professional with a strong background in GMP/GDP environments? We are seeking a dynamic Global Quality Manager / Responsible Person to join our team based closed to Maidenhead. This is an exciting opportunity for an individual looking to make...
-
Global Quality Manager
1 day ago
Slough, Berkshire, United Kingdom Meet Full timeGlobal Quality Manager Location: Slough, UK Position Type: Full-time Are you an experienced Quality Assurance professional with a strong background in GMP/GDP environments? We are seeking a dynamic Global Quality Manager / Responsible Person to join our team based closed to Maidenhead. This is an exciting opportunity for an individual looking to make...
-
Scrum Product Owner-Hybrid
3 months ago
Maidenhead, Berkshire, United Kingdom WHD Consulting Ltd. Full timeProduct Owner (Junior) - Maidenhead - Permanent The work can be performed on a hybrid basis - typically 3 days onsite / 2 days remote. Support Product Management by creating epics and user stories to enable applicable development for at least 2 sprints of prioritized user stories Work closely with the Scrum team to help clarify stories as required ...
