Housekeeping Department Manager
3 weeks ago
At P&O, we’re known for our world class ships, which comprise of leading food and beverage outlets and inviting, clean and cutting-edge accommodation. With the knowledge of over 185 years of seafaring heritage, coupled with the fantastic, guest obsessed crew we have in place the world really is our oyster
We are looking for a Housekeeping Manager to join our Fleet of 7 ships as the Head of Department. As the leader in this position, you will have full accountability for the housekeeping and laundry department. Your primary focus will be on maintaining exceptional levels of presentation, cleanliness, and guest services across all areas our guests enjoy. As the Head of the Housekeeping Department, your responsibilities will include overseeing up to 2610 guest cabins, front-of-house public areas, back-of-house areas (including living spaces for staff members), and managing operations such as laundry, swimming pool supervision, and floristry.
Utilise strong performance management skills to elevate your team's performance, identifying key areas of improvement to achieve KPIs and maintain high standards.
Ensure smart resourcing of teams, conduct appraisals to identify development opportunities, and provide support to managers and supervisors for team guidance and motivation.
Maintain a strong commercial focus by monitoring and managing department costs, optimising laundry services, and identifying revenue-generating opportunities.
Uphold corporate public health, hygiene, and safety guidelines, fostering a culture of compliance within the teams and ensuring work is carried out safely and efficiently.
Oversee the smooth movement of guest baggage operations on and off the ship, ensuring effective and efficient processes.
Foster effective communication with senior management ashore, ensuring understanding and embedding of new policies and initiatives within the team.
Professionals with a background in large-scale operations, such as hotels with 1000+ bedrooms, holiday resorts, or cruise lines, and who thrive in fast-paced environments.
Leaders with experience in budget management and financial oversight within a corporate setting.
Travel the world all expenses paid, no accommodation or food costs
-Tax free income for many qualifying countries
-Private Health Insurance
-Achievable bonus scheme
-Full access to all F&B outlets across the ship
-Access to crew bar and crew gym
-Fully funded travel to joining destination
-Friends and Family discounted cruises
We are working hard to build a flexible and inclusive culture. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.
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Housekeeping Department Manager
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