Solutions Architect

2 weeks ago

United Kingdom Cognizant Full time

Microsoft Dynamics 365 CE Solution Architect (Customer Service and Field Service)
Hybrid role with 2 to 3 days at the office per week based in Birmingham.

Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Microsoft Dynamics 365 CE Solution Architect to join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. The Cognizant Microsoft Business Group team delivers full lifecycle solutions from project inception and planning, through deployment to ongoing support and maintenance.

Why should you work at Microsoft Business Group?
Official and Award-Winning Microsoft Partner
Private Medical Insurance
Employee Assistance Program
Group Personal Pension Plan with enhanced employee contributions
Flexible Working and Working from Home
We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds

The ideal candidate will be an ambitious and enthusiastic consultant who will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications.

What will the Microsoft Dynamics 365 Solution Architect be doing day-to-day?
Advising customers on the fit of Microsoft Dynamics to their environment, infrastructure, functional and non-functional needs, and their compliance requirements
Leading the architecture and technical design of Dynamics 365 CE Sales, Service and Marketing solutions, Power Platform and Field Services
Guiding the design of the Dynamics functional and technical teams on the project
Supporting the Delivery Lead planning delivery of solutions and their implementation

Must have over Senior experience in Microsoft stack with strong experience working as a Technical Consultant or Architect in Microsoft Dynamics 365 CE (CRM) with successful implementation experience on complex Field Service and Customer Service engagements.
Strong understanding of Microsoft Dynamics 365 CE and experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 CE (4.Able to guide work of the Dynamics Developers, and product SMEs on the project
Experienced in data integration and data migration
Experience with onsite/offshore delivery models
SQL Server 2008 or above with custom report experience through SQL Server Reporting Services (SSRS) and FetchXML
.NET Framework Version 4.5 or above including strong WCF\ Web API experience
Knowledge of Web development, HTML, CSS, JSON, XML, Javascript and SQL
C# and OOPS concepts

Microsoft Azure
Field Services
Certified in an Agile methodology
Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales– MB-210) is highly desirable

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