Business Analyst/ Consultant

1 month ago

High Wycombe Buckinghamshire, United Kingdom TechLabs London Full time
Business Analyst/ Consultant (UK Remote)

TechLabs London is an exponentially growing technology company, a Premium Microsoft Partner, and the team behind iProperty Cloud, a complete Housing Management Solution (HMS) built on Microsoft Dynamics 365 CE / CRM and the Power Platform.

We are looking to expand our team by bringing in an experienced capable Business Analyst/ Consultant with strong customer-facing consultancy skills within the Property and Housing Industry.

The Business Analyst/ Consultant role

As a Business Analyst/ Consultant, you will work closely with clients, business stakeholders, project delivery teams, and other business units to understand, define and document complex requirements and business processes. Your key responsibilities will include:
  • Preparing, coordinating, and running customer-facing workshops, capturing requirements, stakeholders' feedback, and defining business processes.
  • Designing business processes and documenting requirements, processes (As-Is and To-Be), features, and business needs.
  • Leading improvement initiatives that contribute to the ongoing development and success of the business.
  • Engaging with key stakeholders in multiple business areas to scope business needs and identify key pain points to overcome as well as defining quick wins where possible.
  • Clearly conveying well-defined business requirements to delivery teams and effectively communicating business processes and needs to ensure successful business outcomes.
  • Managing requirements and traceability throughout the project lifecycle, ensuring effective scope control and ensuring solution compliance to business objectives.
  • Demoing Technology solutions and functionality to various stakeholder groups.
  • Working with Microsoft Dynamics 365, Power Platform, and our custom-built solution iProperty Cloud.
Skills and Experience :
  • Experience in the Property and Housing Industry is highly desirable
  • Strong experience in designing business processes.
  • Ability to understand our business, our technology, products, and market approaches.
  • Expertise in customer-facing workshops with the ability to act on stakeholders' requirements and feedback.
  • Ability to rapidly build relationships with stakeholders with different backgrounds.
  • Great organisational skills and ability to take initiative without detailed guidance.
  • Experience in a highly demanding and fast-paced work environment with a quick turn-around of tasks.
  • Excellent Technical and IT skills including the ability to learn new Technologies and demo our Technology solutions to customers.
  • Working experience in Agile SCRUM or Agile Kanban environment.
  • Ability to effectively use remote collaboration tools like Slack, Azure DevOps or Microsoft Teams.
  • Experience with Microsoft Dynamics 365 is desirable, but not essential.
  • Fluency in spoken and written English
Work Arrangements :
  • This is a full-time, permanent job with remote working opportunities provided you can work effectively.
  • There is occasional travel to client sites depending on the business needs.
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