Trade Support

4 weeks ago

Cheltenham Gloucestershire, United Kingdom ECOM Agroindustrial Corp. Ltd. Full time

ECOM is a world-leading soft commodity services group specialising in coffee, cocoa, and cotton. We employ more than a thousand agronomists, field staff worldwide, running innovative on-the-ground operations, and sustainability programmes to help our customers and farming communities worldwide. Our global presence, unparalleled experience, and strong, trusted relationships allow us to create a valuable and profitable environment for our suppliers, customers, shareholders, and employees.

Keynote Coffee is based in Cheltenham and is part of the ECOM Group and connect roasters to

speciality, certified and high commercial coffees from producing Global communities, acting as

sourcing agents and service providers.

The Role:

We are looking for a candidate to join ECOM’s new coffee importing business, Keynote Coffee. This

is an exciting opportunity to help build a new business from the ground up, whilst also having

support from and exposure to one of the largest coffee trading companies in the world.

Keynote Coffee is being created to serve the growing demand in Europe for sustainably sourced high quality coffees. The candidate will be given the opportunity to fully immerse themselves in the movement of coffee from the farm to the point of export. The role is to work with this small Business team to provide Shipping, Trade and Administrative support. The role will involve exposure to all areas of the business, such as operations, trading, shipping, and coffee quality control.

Responsibilities:

The role will provide general proactive support to the team and will include but not be restricted to the following:

  • Contributing to coffee quality control, including daily cupping
  • Roasting and sample management
  • Managing inbound and outbound logistics
  • Developing new leads for the business
  • Supporting trading and customer operations
  • Assisting with general administrative tasks
  • Working with the Shipping Manager to provide logistic support to the trading team.
  • Stock management.
  • Monitoring of shipments, agreements and all related documentation.

Skills

  • Excellent communication and interpersonal skills
  • Proficient in problem solving
  • Strong organisational skills
  • Degree in a relevant field
  • Determination to succeed in a competitive environment
  • Intermediate Excel and system skills

Desirable Skills

  • Knowledge of a similar background would be useful (business, logistics, commodities)
  • Fluent in a second language other than English
  • Full UK driving license
  • Genuine interest in coffee

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