Recovery Support

4 weeks ago


Wandsworth Greater London, United Kingdom Hestia Housing Support Full time

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. The service you will work in….

Wandsworth Mental Health Recovery and Rehabilitation service delivers support and interventions to 60 service users with mental health issues living in accommodation services across the Borough. The focus of the service is to provide medium to long term focused rehabilitation and recovery support to adults with complex and enduring Mental Health conditions.

The service is focused on promoting independence and preventing hospital admissions, delivering a person centred approach enabling choice and control for each individual to realise their potential, increasing service users' ability to manage their tenures, supporting accessing to training, education and employment, and working closely with other providers of support to the individuals including clinical staff and carers and family members.

The High Support element comprises of 33 services users who live in one of four accommodation services which are staffed 24/7. Service users in the higher support houses need more support and prompting with their medication, personal and environmental health and may have a forensic history or dual diagnosis.

The low support element comprises of 27 service users who live in one of six houses which have floating or visiting support from staff. This element is intended for service users with low-level support needs as step-down from high support or for service users who may struggle with accessing independent housing and need floating support.

As a Recovery Worker at Hestia, you will play a crucial role in our Mental Health and Complex needs accommodation service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

To clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support.

Empower service users to engage effectively in their liaisons with professionals within the community such as community mental health teams, social work teams, housing providers, health professionals,
Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities.

Participate in the core work of the service, providing support to colleagues, carrying out tasks allocated by the service manager and using initiative to identify and deal with additional tasks as they arise.

To collect rents and service charges, and manage arrears proactively by following policy, protocol and procedure to support residents to maintain their tenancy and develop independent living skills by paying service charges & rent.

Provide support the Team Manager and Senior Recovery Worker to manage voids across the service.

Empower service users to develop independent living skills as part of a planned move on process.

To excel in this role, you should possess:

Knowledge of issues affecting those individuals with a range of mental health conditions including crisis management, how to communicate effectively with these individuals and how to support them with dignity and respect.

Understanding of the principles of recovery as an ethos and a range of recovery approaches.

Ability to work Monday to Sunday 9.00pm including working bank holidays.

Our commitment to Equality, Diversity, and Inclusion

We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for.


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