Manager - D&A DORA Risk Assurance

What you'll be doing: Leadership & Culture: Lead the day-to-day management and scheduling of the DORA Customer Audit program, ensuring that all internal partners are briefed, logistics organized and evidence collated, being the Customer Audit representative with the client. Champion integrity, transparency, and continuous learning. Mentor junior members of staff, encourage growth, through real-time feedback and collaborative learning. Support the team in adapting to new auditing standards and digital transformation initiatives. Audit and Attestations: Own the planning and execution of attestation programs (e.g. SOC 2, ISAE 3000). Maintain a library control narrative, process flows, and risk/control matrices. Prepare and deliver responses to findings. Own the end-to-end governance process across the department. Deputize for the leadership team, delegate and manage workload across the team, provide mentorship and career counselling to members of the team. Control framework: Support the design and implementation of control frameworks over technology platforms from each Business Unit. Present the control framework, objectives, and provide advice to product managers, engineers, architects and other partners in embedding controls for attestations. Lead the end-to-end risk control self-assessment and maturity reviews. Client Engagement: Work directly with customers and account teams to proactively address queries based on trends and common themes observed in assigned requests. Act as primary point of contact or escalation for Business Unit Product Managers, Business Control Owners, Architects and others. Educate business leaders and technical teams on attestation readiness and control framework. Maintain and collaborate with partners – including Legal, Compliance, Infrastructure & Cloud, D&A Tech Services teams, product teams, customer facing teams and external auditors. Risk and Compliance: Collaborate with Information Security, Privacy, Legal, and other internal Program teams to align on regulatory expectations. Monitor emerging standards in financial market infrastructure assurance and recommend adoption where required. Crucial: Proven track record in audit, attestation, or risk assurance in a Big 4, consulting or financial services environment. Solid understanding of DORA, SOC, ISAE3402/3000 and IT Risk control frameworks. Experience in assessing technology, data, or market infrastructure environments. Excellent documentation skills (process maps, RCMs, audit reports etc.) Good interpersonal skills with the ability to influence collaborators at all levels. Understanding of risk management and effective Information Security strategy, practices, technologies and controls frameworks. Desirable Criteria: Professional qualifications (CISA, CRISC, CISM, CISSP, CIA etc.) Exposure to regulatory audits (FCA, SEC, ESMA) and other operational resilience requirements About us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . 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