Airport director

5 days ago

Bournemouth Dorset, United Kingdom Bournemouth Airport Full time

Airport Duty Managers (ADM) – Bournemouth Airport Bournemouth Airport is looking for passionate and experienced Airport Duty Managers (ADM) to join our Customer Service Leadership team. This is an exciting time for the airport as we prepare for Summer 2025 and the launch of Jet2’s operations.

You will support the airport’s continued growth and play a key role in delivering operational excellence as we prepare for the busy period ahead.

Operational Planning & Risk Management:
Stay ahead of potential risks by understanding operational planning and preparing options to address any challenges. You’ll help ensure everything aligns with the airport’s goals and policies.
You’ll monitor performance, anticipate risks, and find ways to keep things running smoothly, implementing contingency plans as required.
Build strong relationships with all departments, airlines, project teams and key stakeholders to ensure open communication and a collaborative approach. You’ll act as a key point of contact for ensuring smooth operations across the airport, acting as the Managing Director’s representative during operational hours.
Step in when needed to provide guidance during incidents or performance challenges, ensuring that responses are coordinated effectively and clear communication is delivered to passengers and all key stakeholders.
Change Management:
Regulatory Compliance:
After any incident, help guide post-event debriefs, ensuring that lessons are captured and used to improve how we respond to future situations.

Experience in Airport Operations: A strong understanding of airport protocols, procedures, and policies, with a focus on customer service and operational efficiency.
Leadership Skills : With a strong work ethic and a passion for success, you’ll have experience leading and developing teams, offering guidance and support to help everyone grow and succeed .
Strong Communication : You’re a natural communicator who can build relationships and keep everyone informed, collaborating with airlines to communicate clearly with passengers as necessary.
Stakeholder Management: You’re comfortable working with different teams, building trust and creating an environment of open communication.
Regulatory Knowledge : Familiarity with regulatory requirements and the ability to ensure compliance within operational changes.
Be a Key Part of Our Growth: This is a fantastic time to join Bournemouth Airport as we prepare for the exciting launch of Jet2 operations and continue our growth into Summer 2025 and beyond.
Are you ready to take on a key role at a thriving airport during an exciting period of growth?

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