English Language Manager

5 days ago

Plymstock Devon, United Kingdom Morrisons Full time

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.
Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Night Manager to help our business to continue to grow and succeed.
Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As a Night Manager, it’s your job to lead and empower our colleagues to ensure our stores are always customer ready.
Reporting into the Store Manager, you will also:
Lead and empower colleagues to always put the customer first and deliver outstanding customer service
Listen and respond to our customers feedback and react accordingly
Ensure market leading availability across the store.
Work with the other Managers in store to lead a supportive and performance driven department
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
Identify and develop talent within the department
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
Take a leadership role within the store
You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.
Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare. We also offer a 10% discount card for your friends or family members giving you 15% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues
We are an equal opportunities employer and welcome applications from all sections of the community.
At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. Many of our store managers started out on the shop floor. It’s how they know how to support our colleagues and help our customers so well.

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