Global Data Protection Officer

3 weeks ago


Southampton, United Kingdom NICE Full time

Job Title – Global Data Protection Officer

Location – Southampton, UK (Hybrid, 2 days per week)

Summary – Are you passionate about data privacy and security? Do you have the skills and experience to ensure compliance with privacy and data protection laws and regulations around the world? If so, you might be the perfect candidate for the role of Global Data Protection Officer at NICE.

NICE value our customers’ trust and respect their data rights. We are looking for a Global Data Protection Officer to join our team and help us maintain and improve our data protection standards and practices.

Main duties include:

  • Developing and implementing a global data privacy and protection strategy and framework that aligns with the company’s vision and values
  • Serving as a central focal point for all business units globally on the company's privacy and data protection program
  • Developing and reviewing data privacy and protection policies and procedures, such as data retention, data deletion, data security, data breach response and data subject rights across the organization
  • Advising and supporting business units and functions on privacy and data protection matters, such as data processing agreements, data subject rights requests, data breach notifications, and data protection impact assessments
  • Monitoring and ensuring continued compliance with privacy and data protection laws and regulations, such as GDPR, CCPA, LGPD, and others
  • Educating and training staff members on data privacy and protection principles, policies and procedures
  • Conducting regular data protection audits, assessments, and reviews to identify and mitigate risks and gaps
  • Serving as the main point of contact and liaison with privacy and data protection authorities, regulators, customers, and other stakeholders on data privacy and protection issues
  • Keeping abreast of the latest developments and trends in data protection and privacy
  • Implementing and maintaining ISO/IEC 27701, the international standard for privacy information management
  • Handling incidents involving personal data. Identifying, containing, investigating, and resolving any potential or actual breaches, as well as reporting and notifying relevant authorities and other third parties when necessary

Experience and skills needed

  • A bachelor’s degree or higher, computer science, information security, law or a related field
  • At least 5 years of relevant experience in data protection, privacy, or information security
  • A solid understanding of privacy and data protection laws and regulations, including GDPR, CCPA, LGPD, and others
  • A strong knowledge of data protection best practices, tools, and technologies
  • Experience in implementing and maintaining ISO/IEC 27701, the international standard for privacy information management
  • Excellent communication, presentation, and interpersonal skills
  • A high level of integrity, professionalism, and confidentiality
  • A proactive, collaborative, and problem-solving attitude

Certification Requirements

  • A certification or qualification in data protection, such as CIPP, CIPM, CIPT, CDPO, or equivalent

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