Housing Administrator

14 hours ago

Inverness Highland, United Kingdom Hays Full time

Hays are partnering with a leading employer in Inverness to recruit a housing administrator to join their team on a temporary basis. This role will begin in January 2026 and be on an ongoing basis, likely 6-12 months. This role is Monday to Friday, 37 hours per week and offers hybrid working.

In your new role, you will be the first point of contact for enquiries from tenants via email and phone.
This role is key to ensuring excellent communication between tenants, housing officers and maintenance staff, helping to deliver a smooth and positive experience during property repairs and improvements. Your key responsibilities will include scheduling and coordinating access to properties for contractors and maintenance teams in line with work programmes. Keep tenants informed about planned works, timelines, and any changes via phone calls and written communication.
Maintain accurate records of appointments, communications, and updates in the housing management system. You will handle complaints and resolve issues promptly, escalating where necessary. You will also support the wider housing maintenance team with administrative tasks and reporting.

This role will require you to have strong IT skills, using Microsoft Office packages and working with attention to detail. This role offers a January start, on a long-term temporary contract and full-time hours. You will join an experienced and supportive team and be paid a competitive rate of pay. Working for Hays, you will accrue holiday pay each week and have the opportunity to be extended in this temporary role.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Julie at Hays in Inverness on 01463 214282.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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