Director of Project Management

1 month ago


London, United Kingdom Accor Full time

We are worldwide Augmented Hospitality leaders, the best at what we do. Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.
Deliver a long-term vision for PMS, Point of Sales and Sales & Catering aligned with the Accor Tech strategy and transformation plan. 
Define the Standards, Process and Shell of PMS, S&C and POS; 
Build and lead a high-performing technology team across different regions.
Foster a culture of collaboration, innovation, and continuous learning.
Product Management:
Document and communicate with central teams and the regions on maintenances, upgrades, new releases, new functionalities, new procedures, guidelines, process and golden rules. 
Responsible for Capacity planning of environment, define the architecture and guarantee performance.
Build and animate a community across regions to promote automation, and how to leverage the use of the systems to better service hotels 
Responsible for analyzing and define the referenced systems to be interface as well as its technology for connection. 
Project Management:  
Accountable for Global Projects and responsible for adoption of the product in the regions / WW. 
Contract Management / Outsourcing  
Be responsible for strategic partnerships and work with procurement to lead necessary contract negotiations
Monitor and Track the performance, quality of the product, Satisfaction of hotels and SLA of the providers. 
Minimum of 8 years’ experience within a multi-national hospitality industry with exposure making decisions on Property Management Systems
Bachelor’s degree or MBA in computer science, software engineering, IT or related field
Excellent communication, negotiation, and very strong project management abilities.
To acknowledge your hard work, loyalty and commitment to us, we offer an extensive benefits package; competitive salary, bonus, season ticket loans, subsidised gym membership, private medical healthcare, pension, and of course complimentary hotel stays (to name a few). 



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