Customer Service Coordinator

6 days ago

Basingstoke Hampshire, United Kingdom HAYS Full time €24,000 - €25,000

Customer Service Coordinator, Permanent, Basingstoke, Full Time, Hybrid working, £24K to £25K PA plus benefits Your new company
You will be working for an award-winning organisation who provide outstanding products and services.
You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. Duties include - supporting customer orders via telephone, email, live chat and online ticketing portal, accurately processing customer orders and queries in line with SLA standards, ensuring the best possible service is delivered with customers kept up to date with order progress, building professional relationships with internal stakeholders and external business partners, the escalation of, issues to senior member's of the team when required, working in line with industry and company standards/values, by delivering excellent customer service standards increasing customer satisfaction and further customer orders.
Our client is seeking to hire a talented and engaging customer service executive who wants to develop a career with a marketing leading-organisation. The successful candidate will have excellent communication skills, a confident user of IT systems and can demonstrate a real passion for providing great customer support.
Customer Service Coordinator, Permanent, Basingstoke, Full Time, Hybrid working, £24K to £25K PA plus benefits

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