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Credit Controller
3 weeks ago
Job Title: Credit Controller (Account Management)
Dumfries (Town Centre)
Contract: Temporary (Approx 6 Months)
Hours: Monday-Friday (Office Hours)
80 Per Hour
Talento Group is hiring for (3) Credit Controllers for our client based based in Dumfries Town Centre. You will be responsible for ensuring that the company's credit policies are followed and that outstanding debts are collected in a timely manner.
This is to aid a project our Client is completing, that is expected to last approximately 6 months, with a possible extension for the right candidate
Your role will involve monitoring customer accounts, assessing credit risk, and implementing strategies to minimise bad debt and improve cash flow. Collections: Contact customers with overdue accounts to arrange payment of outstanding invoices and discuss payment plans when necessary. Keep detailed records of all collection activities.
Dispute Resolution: Investigate and take ownership of any disputes or discrepancies related to customer accounts, working closely with our Account Managers, Customer Success/Service, Billing, Contracts and other departments as needed. Identify opportunities to streamline credit control processes, reduce credit risk, and improve cash flow.
Comfortable using Telephone, Emails and CRM packages.
Proven experience in credit control, accounts receivable, or a similar role.
Experience of working in Salesforce, Acumatica and Microsoft packages.
Knowledge of credit laws and regulations.
Experience in dealing with accounts through Suspension, Legal and Administration processes.
Professionalism and integrity in dealing with sensitive financial information.
Be able to manage monthly recurring services and invoice structure, within large volume ledgers with multiple queries.
This role is office based within our Dumfries office, Monday - Friday office hours. Occasional overtime may be required during busy periods or to meet deadlines.
The office is open from 8.
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