IT Service Manager
4 days ago
Role: IT Service Manager
Location: Remote
Salary: Up to 50k
Key Skills:
- Cloud
- ITIL
- SQL
- Tomcat Apache
- IT Operations
Digital Waffle is looking for an IT Team Lead to lead and develop our client's SaaS operations team. You’ll be responsible for ensuring the smooth running of our SaaS environment, delivering exceptional service to both internal and external customers, and driving continuous improvement.
Key Responsibilities
- Operational Management: Oversee the day-to-day management of the SaaS infrastructure, optimising performance, availability, and security.
- Team Leadership: Build and develop a high-performing team, providing mentorship and guidance to support staff.
- Customer Focus: Deliver exceptional service to both internal and external customers, meeting and exceeding expectations.
- Financial Management: Manage the SaaS environment budget, identifying cost reductions and maximising return on investment.
- Strategic Planning: Develop and implement strategies to enhance the efficiency and effectiveness of SaaS operations.
- Compliance and Risk: Ensure adherence to security, governance, and compliance standards.
Essential Skills
- Proven experience in managing IT operations within a SaaS environment.
- Strong technical background, including knowledge of SQL Server, Apache Tomcat, and networking .
- Excellent leadership and people management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
Desirable Skills
- Experience with ITIL frameworks.
- Project management qualifications.
- Knowledge of cloud platforms (e.g., Azure, AWS).
If you are a results-oriented individual with a strong technical background and a passion for delivering exceptional service, please apply now
Please note this role is unfortunately not accepting applications from candidates currently residing outside of the UK and does not offer sponsorship. If you are deemed suitable for the role then please apply now.
-
Service Management Senior Analyst
3 weeks ago
United Kingdom Be-IT Full time €35,000This one is with one of our great FinTech clients who are entering an exciting phase of growth. Our perfect applicant will have likely worked within an investment or pensions operational role within the platform arena and be keen to operate in a tech-focused environment. Type - Full time, Permanent Work pattern - Hybrid (3 days in the office, 2 at home)
-
Design Services Designer
3 weeks ago
United Kingdom Stealth iT Consulting Full timeService Designer ( SC Cleared) My client are a large top -tier consultancy and are seeking a Service Designer (SC Cleared) to join their team. Note: SC (Security Check) Clearance - this is an essential requirement Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients...
-
Design Services Designer
3 weeks ago
United Kingdom Stealth iT Consulting Full timeService Designer ( SC Cleared) My client are a large top -tier consultancy and are seeking a Service Designer (SC Cleared) to join their team. Note: SC (Security Check) Clearance - this is an essential requirement Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients...
-
Design Services Designer
3 weeks ago
United Kingdom Stealth iT Consulting Full timeMy client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent...
-
Design Services Designer
3 weeks ago
United Kingdom Stealth iT Consulting Full timeMy client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent...
-
Service Designer
3 weeks ago
United Kingdom Stealth iT Consulting Full timeService Designer ( SC Cleared) My client are a large top -tier consultancy and are seeking a Service Designer (SC Cleared) to join their team. Note: SC (Security Check) Clearance - this is an essential requirement Role Responsibilities: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. ...
-
Service Designer
3 weeks ago
United Kingdom Stealth iT Consulting Full timeService Designer ( SC Cleared) My client are a large top -tier consultancy and are seeking a Service Designer (SC Cleared) to join their team. Note: SC (Security Check) Clearance - this is an essential requirement Role Responsibilities: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. ...
-
SC Cleared Service Designer
3 weeks ago
United Kingdom Stealth iT Consulting Full time €55,000A prominent IT Consultancy is seeking an SC Cleared Service Designer for a permanent position. The role includes remote work with occasional visits to clients, and requires experience with the Government Digital Service (GDS). The salary is £55,000 annually, plus additional benefits. The position is remote with occasional client visits, and candidates...
-
SC Cleared Service Designer
3 weeks ago
United Kingdom Stealth iT Consulting Full time €55,000A prominent IT Consultancy is seeking an SC Cleared Service Designer for a permanent position. The role includes remote work with occasional visits to clients, and requires experience with the Government Digital Service (GDS). The salary is £55,000 annually, plus additional benefits. The position is remote with occasional client visits, and candidates...
-
Customer Support Manager
3 weeks ago
United Kingdom Fruition IT Full time €35,000Customer Support Manager Leeds - Hybrid Up to £35,000 Fruition IT are working with a well-established tech-first business who are embarking on a complete technical transformation. They are seeking a skilled Customer Support Manager to join this journey, taking responsibility for the overall customer experience on their bespoke software platform. ...
-
Customer Support Manager
3 weeks ago
United Kingdom Fruition IT Full time €35,000Customer Support Manager Leeds - Hybrid Up to £35,000 Fruition IT are working with a well-established tech-first business who are embarking on a complete technical transformation. They are seeking a skilled Customer Support Manager to join this journey, taking responsibility for the overall customer experience on their bespoke software platform. ...
-
IT Project Manager
3 weeks ago
United Kingdom Fruition IT Full time €68,000IT Project Manager Salary: up to £68k + competitive benefits package Location: 2x a month in Leeds IT Project Manager - About the role: As an experienced IT Project Manager, you have an opportunity to work for a highly regarded and well-known legal firm based in Leeds. You will be responsible for delivering multiple projects end-to-end, across a...
-
Senior Account Executive, Client Services
1 month ago
United Kingdom Shape IT Recruitment Full timeMy client, a thriving business, who are dedicated to delivering outstanding client engagement and customer service are looking for a Senior D365 BC Account Manager - Team Lead to oversee a team of Account Managers and directly manage a select group of key clients. Team Leadership: Lead and mentor a team of 5 Account Managers, guiding them to become...
-
Senior Account Executive, Client Services
4 weeks ago
United Kingdom Shape IT Recruitment Full timeMy client, a thriving business, who are dedicated to delivering outstanding client engagement and customer service are looking for a Senior D365 BC Account Manager - Team Lead to oversee a team of Account Managers and directly manage a select group of key clients. Team Leadership: Lead and mentor a team of 5 Account Managers, guiding them to become...
-
Scheme Manager
7 days ago
United Kingdom Service Care Solutions Full timeScheme Manager Bexhill-on-Sea Older People's Independent Living Service 12 Weeks, Temp to Perm 36 Hours per Week 18.50 to 19.00 LTD / 15.77 to 16.20 PAYE (inc hol)One of the UKs largest housing associations is recruiting for a Scheme Manager to manage one of their older peoples' services in Bexhill-on-Sea.The Services This Scheme Manager vacancy is...
-
IT Project Manager
3 weeks ago
United Kingdom Fruition IT Full time €68,000IT Project Manager Salary: up to £68k + competitive benefits package IT Project Manager - About the role: As an experienced IT Project Manager, you have an opportunity to work for a highly regarded and well-known legal firm based in Leeds. You will be responsible for delivering multiple projects end-to-end, across a variety of projects in dynamic and...
-
Service Designer
3 weeks ago
United Kingdom Stealth iT Consulting Full timeMy client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent...
-
Service Designer
3 weeks ago
United Kingdom Stealth iT Consulting Full timeMy client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent...
-
Audio Visual Service Technician
4 weeks ago
United Kingdom Cornucopia IT Resourcing Full time €30,000 - €35,000Audio Visual Service Technician Location: London We have partnered with a well-established audio visual and lighting organisation that values its employees and offers a great benefits package. They are seeking an AV Service Technician to join their team. The role is ideal for someone with experience in servicing, maintaining, commissioning, and repairing...
-
Audio Visual Service Technician
1 month ago
United Kingdom Cornucopia IT Resourcing Full time €30,000 - €35,000Audio Visual Service Technician Location: London We have partnered with a well-established audio visual and lighting organisation that values its employees and offers a great benefits package. They are seeking an AV Service Technician to join their team. The role is ideal for someone with experience in servicing, maintaining, commissioning, and repairing...