Claims Technician

3 weeks ago

Sevenoaks Kent, United Kingdom Acorn Insurance Ltd Full time

Job Title: Claims Handler

Salary: £24,255 to £25,876 OTE* including £4,200 performance related bonus per annum

Job Type: Permanent, Full Time

Due to continuing growth, here at Acorn Insurance we have a fantastic opportunity to join our Claims department. As Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. You will be a confident communicator on an off the phone which will require you to resolve liability in a timely manner to maximise efficiency. You will be to use your time effectively to be able to investigate and identify and raise any fraud concerns whilst also being able to meet deadlines.

Located in an amazing city centre location with fantastic views, transport links and very close to shops, restaurants, and many tourist attractions.

To manage a small portfolio of TBE claims as decisively and efficiently as possible.
High volume of outbound calls and proactive touches on claims, liaising with all parties involved to resolve liability as quickly as possible.
Each claim will be kept for a maximum of 14 days (10 working days) at which point the claim will be re-allocated to the relevant team if liability cannot be established.
Validate all claims for indemnity and fraud concerns.
Identify all heads of claim at the earliest opportunity to mitigate if possible and reduce claims leakage.
Managing claims in line with the reserving philosophy and applying a bold approach when considering closures.
Proactive diary management to monitor and progress each claim.Proactive claims handling skills
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Additional Buy & Sell Holidays
Company Sick Pay Scheme
Company Paid Maternity & Paternity Leave
Generous Company Pension Scheme
Perk Box Online & High Street vouchers and discounts
250 Refer a friend bonus
Cycle to work scheme
Free eye test vouchers and a contribution towards the frames
A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
Free Hot Drinks*
Regular Employment Engagement including ongoing competitions with fantastic prizes
Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered

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