IT Business Analyst

Found in: Jooble UK C2 - 2 weeks ago

London, United Kingdom Square Enix Full time

To provide business systems support for the Square Enix user community and partners. Please note, this role will be an 18 months FTC.

Supervise and co-ordinate 1st and 2nd line support across SEW sites.
Provide user training & coaching to all ERP users including the 3rd party partners.
Maintain system configuration documentation for Business Systems.
Manage and implement business change requests for all offices.
Liaise with Finance, Sales, IT, Ops and HR department on Business Systems related issues.
Assist with development projects, system upgrades, updates and installing patches.
Assist in projects and product developments for ERP across SEW.
Director of Business Applications, Financial Controllers, Accounting, IT, Sales, Marketing, Operations, Merchandising and E-commerce.

Proven background in Unit4 ERP (Formally Agresso) and support of Milestone 7 upwards as well as SAP S/4 Hana across a multi-client and location environments.
Involved in at least one full implementation and/or upgrade cycle with ERP systems.
Knowledge of the underlying configuration of and experience in supporting the following Unit4 ERP and similar SAP modules:
System Admin (System parameters, User access), Common (Attribute maintenance, Workflow, Modeller, utilising Knowlys and Widgets), Financials (Core, FIC, FAs and YE), Logistics (Purchase Orders, Sales Orders and invoicing, Product and Inventory Management), Financial Planner, Resource Planning, Project Costing and Billing, Expenses, Human Resources.
EDI ordering experience working with SPS software.
Experience using MS SQL and running TSQL queries and updates.
Experience Training Users.
Understanding of working within industry-standard service management methods such as ITIL.

Degree in Computer Science (Or Advanced ERP experience).
Aware of HR processes and policies.
Knowledge of Logistical processes specifically stock/inventory management.
Experience using Hornbill, Confluence, JIRA, SharePoint, and SAP Concur.
Prior experience using middleware such as PEGA, HULFT (Data Spider) and iCore.

A logical, well organised but flexible approach with an attention to detail.
Experience in a commercial enterprise.
Is confident speaking on the phone and e-mailing to colleagues, 3rd party suppliers and contractors.
Ability to work to tight deadlines and deliver project requirements.
Familiar with Unit4 Financial Performance Management (OCRA).
Awareness of using different project management solutions, such as PRINCE 2, agile, waterfall, etc.

Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.
In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.
With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.
We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.

Hybrid Working Policy
We have a hybrid working policy which allows employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two.
Or, if being in the Office is your preference, you can choose three days working from our office and two days working from home.

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