Housing Officer

4 weeks ago


Chesterfield Derbyshire, United Kingdom Sellick Partnership Full time

Housing Officer
Flexible - full time
Do you want to work in a dynamic role dealing with income, allocations and housing management?
Our client, an organisation based in South Derbyshire is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.
Duties of the Housing Officer role will include, but is not limited to:
Act on reports of Anti-Social Behaviour and support ASB complainants throughout the processing of their complaint
Record ASB, open and record cases on Orchard using the Community Action Solutions (CAS) management system
Issue Community Protection Warnings, Community Protection Notices, Notice of Seeking Possession (Tenancy Agreement breaches) and produce housing Management and Witness Statements
Monitor and recover arrears of rent, by carrying out interviews with tenants in the home and in the offices, sending correspondence by phone, letter, email and text messages
Work with other organisations and departments, such as Housing Benefit and support agencies, to resolve outstanding arrears cases
The successful Housing Officer will have:
Previous experience within a housing officer position
Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.


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