BPO Advisory Director
2 weeks ago
Job Title: BPO Advisory Director
Location: London
Salary/Rate: £100,000
Start Date: 16/12/2024
Company Introduction
We are looking for a highly experienced BPO Advisory Director to help our client expand their consultancy services
Job Responsibilities/Objectives
Consulting and Advisory Services:
Provide expert consultancy on BPO strategies, conducting in-depth assessments to understand and address client needs.
Design customized BPO solutions that align with client goals, leveraging best practices, industry insights, and innovative approaches.
Advise clients on optimizing their business processes through cutting-edge outsourcing methodologies and transformative technology.
Client Engagement and Strategy:
Build and maintain long-term relationships with key clients, positioning the firm as a trusted BPO consultancy partner.
Understand each client’s unique challenges and develop strategic BPO roadmaps that drive measurable business improvements.
Guide clients through complex decision-making processes, ensuring alignment with their strategic objectives.
Project Management:
Oversee and direct BPO consulting projects from inception to successful delivery, maintaining quality and timelines.
Ensure project deliverables meet or exceed client expectations, managing resources and budgets effectively.
Lead project teams and provide guidance on best practices for successful project execution.
Business Development and Consultancy Growth:
Identify opportunities to expand consultancy offerings and deepen client engagements within the advisory practice.
Prepare, present, and negotiate proposals tailored to client needs, showcasing the value of BPO consultancy services.
Drive growth by developing
Required Skills/Experience
The ideal candidate will have the following:
Extensive experience in BPO, with strong experience in a senior consultancy or advisory leadership role.
Proven track record in BPO consultancy, with experience delivering strategic advisory services and managing complex projects.
Strong expertise in BPO methodologies, consulting frameworks, and outsourcing technologies.
Proficiency in project management tools, data analysis, and business process mapping software.
Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
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