Trainee Warehouse

Join our team Staff Vacancies Warehouse Manager - Birmingham Role Title:  Warehouse Manager Location, postcode: Hours: Full Time 37.Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Regional Warehouse Operations Manager
FareShare Midlands is the region’s largest food redistribution charity, fighting food poverty and hunger by tackling waste. We source good quality food that is surplus to requirements from the food industry. An army of volunteers help redistribute this food to over 500 frontline charities and community groups such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to over 67,000 vulnerable people every week. Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
FareShare Midlands is a high-profile charity with stakeholders from varying sectors not least over 500 companies in the food industry and FareShare UK. As the senior person on site, you will be the key point of contact for operations, logistics and stock allocation for your region. You will be responsible for all compliance issues including food hygiene, health & safety and security of the depot and the safety and wellbeing of all visitors, contractors, depot staff and volunteers.
With colleagues in the Supply chain & Development functions, you will help develop new operational/logistic activity and lead on the implementation of growth of your RCs activity, capacity and output.
You will report to the Regional Warehouse Operations Manager and will be a key member of the Operations team across the Midlands region. In agreement with the Regional Operations Manager, you will set out relevant Ops KPIs and targets and will join daily calls and weekly meetings to discuss and help resolve issues across the Midlands region, working as ‘one team’ with colleagues from other functions and regions.
Over the week the depot will be open for the hours required, with staff working 37.5 hours per week which may include working in evenings and weekends on a rota basis if the performance and growth of the region requires it. You will work with the Regional Operations Manager to implement the shift patterns required to provide the service to our members and communities.
Co-ordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and Health & Safety.
Be responsible for the supervision, development, and training of all staff & volunteers.
Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.
Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock. Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter.
Ensure that the vans are maintained as roadworthy and legal (taxed and insured).
Ensure that community food members in your region receive a service, supply and variety of food that is expected / agreed, working closely with the Development Manager to flag potential issues with supply and/or service
Health & Safety, Food Hygiene & Equal Opportunities:
Be responsible for the Health & Safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers.
To support health and safety advisor in carrying out risk assessments.
Ensure compliance with all FareShare policies and procedures and industry standards as required by food donors and regulators, and maintain gold standard at audit level.
Ensure the service is delivered in accordance with FareShare Equal Opportunities Policy and maintain the values and culture of the FS Midlands operation.
Be responsible for warehouse staff personal development reviews, regular 1-2-1 meetings and support as required.
Work with the Volunteer Co-ordinator to recruit and train the right volunteers and other work placement trainees within the project.
Work alongside the volunteer team to ensure a complete and Up To Date rota is available.
Key Performance Indicators and financial responsibilities:
Service level & complaints
Food safety standards and audit scores
Waste and conversion rate
Person Specification - Skills, Qualities & Experience
Established (minimum 3 years) warehousing knowledge including managing Staff and Rota’s.
Depot management experience, managing stock control, payment reconciliation and putting all required warehouse processes in place.
Line management experience, including projects and associated budgets to time, to cost and to quality.
Commercial experience; Experience of developing and implementation of performance management systems for service delivery including monitoring and evaluation.
Understanding of the voluntary and community sector and volunteering.
Strong communication and interpersonal skills, with the ability to deal with people at all levels building successful and productive relationships, both internally and externally.
Facilitation, networking and group work skills and the ability to work successfully with groups of different sizes and backgrounds.
Working within diverse communities such as urban, suburban, small towns and / or rural and with a wide variety of voluntary and community sector organisations.
Enthusiastic and self-motivated with excellent team-working and team building skills.
Demonstrable IT literacy, in particular of using Microsoft applications (Outlook, Word, Excel and PowerPoint).
Encouraging and promoting equality, diversity and inclusion in the delivery of services and experience of working effectively with people from a range of backgrounds.
Some experience of financial management, including control over budget setting and performance management.
Relevant experience of working in the food industry, probably in a retail operations management or production management resulting in a strong understanding of all the core areas around operations, food safety, health and safety and good business practice.
Relationship management and partnership working with senior stakeholders across multiple sectors.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. Ifyou join our team, you will make a real difference to the lives of local peopleliving in poverty.
Wecontinue to strive to ensure that the profile of our staff and volunteersreflects the diverse communities we serve across the Midlands. As such, weencourage and welcome applications from all our communities. Toapply for a job, please fill out the online application form. Sign up to our monthly newsletter for inspirational stories fromour work and ways for you to join the fight against hunger and food waste.We’ll keep you up to speed with the latest food waste news and evenshare the odd recipe too.