Director of Transformation

The IOPC is the independent police complaints watchdog for England and Wales. We investigate the most serious complaints and conduct matters involving the police, and we set standards by which the police should handle complaints.

We are going through a period of change and transformation and an exciting opportunity has arisen for an experienced Director of Transformation, for a fixed term period of 2 years, to lead our transformation programme.

Our transformation programme is aimed at developing and improving the complaints system to increase trust and confidence in policing. We want to deliver value for money services and to do this me need to transform at pace, given declining levels of confidence (public and police) and reduced resources.

The key purpose of this role is to drive, lead and manage major and complex change and transformation across the IOPC, at pace to increase efficiency, performance, and improved outcomes for our users.

Provide strategic direction and leadership for the implementation of a new operating model for the IOPC so that it can deliver its ambitions statutory duties and ambitious strategic objectives. Develop a culture which maximises the value of the resources available within the IOPC.

To work collaboratively with management board (MB) to ensure that change and transformation is delivered cohesively and achieves its objectives including efficiencies and saving as outlined in our medium-term financial plan.

The post holder will lead the delivery of our transformation programme aimed at modernising the way that we deliver our services, our practices, and processes.

Lead and direct the Business Development team to ensure that the transformation programme is grounded within the wider organisation, aligned to the corporate strategy and that our business planning and ‘business as usual’ activities are aligned to the transformation programme.

Work closely with and build strong relationships with senior leaders including the Unitary Board, and external stakeholders, as well as regularly engage with and influence all staff.

We use theSuccess Profiles recruitment framework, to find out more, please clickhere .

interviews are scheduled to take place weeks commencing 1 Julyand 8July.

• Provide leadership of the transformation programme which articulates a clear and compelling vision of change using evidence-based business cases including sound financial analysis and resource implications.
• Lead on the development of our operating model and ensure that it is embedded and understood by staff across the IOPC.
• Develop a range of metrics to measure the success of change and transformation, which should be reported to management board and Unitary Board providing assurance of delivery of expected benefits.
• Provide leadership for the transformation programme through an effective and robust programme and project management culture through the people in our programme and project management teams.
• Oversee all transformation projects such as Improving Operational Delivering and ensure that they are delivered on time, and efficiencies identified are delivered.
• Develop and nurture strong, positive relationships with key stakeholders to ensure high levels of engagement and delivery of change and transformation.
• Ensure excellent and robust governance arrangements across all transformation programmes and projects that support delivery of the IOPC transformation plans.
• Provide effective transformation and change management leadership, and support so that our modernisation plans, and vision of an improved complaint systems is fully realised and delivered using innovative solutions.
• Ensure that the Transformation Programme is resourced effectively through project management colleagues in the Business Development team and the People directorate.
• To provide supportive management to the Business Development and Programme/Project management teams by coaching, developing and motivating team members, empowering them to deliver high quality services and contribute to the achievement of the IOPC business objectives.
• Commit to continually shape an inclusive, compassionate, welcoming, and high performing culture that values, respects and invites different perspectives and focusses on outcomes for people.
• Identify areas across the business where transformation and or change is required in order to achieve efficiency and value for money.

You’ll be an experienced and confident transformation professional who has a strong track record of delivering change and transformation at pace and ensuring that our new ways of working are embedded. You’ll be proficient with change and transformation methodologies and how to translate these into simplified practices. You will also have:

• Experience of working at a senior level in a complex environment, managing multiple transformation projects with a range of stakeholders.
• Experience of leading and delivering large scale transformational change and the ability to convey a compelling and engaging vision of change for staff.
• Experience of translating strategy into delivery through plans, programmes, people, and culture.
• Proven track record of strategically aligning financial resources with people resources, ICT, and other assets to achieve desired strategic outcomes
• Extra time for presentations or interview questions
• Formatting changes such as colours for text or background on written assignments
• Questions presented in writing during interviews

To apply, please attach an up-to-date CV (no more than three pages) to your profile, removing your name and contact details. Please also submit asupporting statement, maximum 1000 words.

The IOPC has a hybrid working arrangement which means staff work in a range of locations including from home. Given the nature of this role the postholder is expected to spend 2 – 3 days per week office based, which includes attending external meetings and or events.

The post holder will need to travel to all IOPC locations on a regular basis.

• 32.5 days
• Options to carry over, buy or sell annual leave
• Civil Service maternity leave package
• PAM employee assistance programme
• Access to Civil Service Sports Council (CSSC) membership
• Cycle to work scheme
• Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup
• Car Leasing Scheme
• Staff networks focused on each of the protected characteristics – run for staff, by staff
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity behaviours

Additional Information:

The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions.

The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us.

This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process.

Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at

Although we are currently unable to guarantee a longer or more permanent contract, if the role can be extended or made permanent, the successful post holder may be offered the role firstly without further interview.

Emotional Consideration:

In performing this role, you mayhave occasionalexposure to distressing material which will likely be impactful, traumatic and challenging. Given the nature of the work, it is also possible thatyou will have contact with individuals who are experiencing extreme distress. The IOPC recognises this and offers all staff a range of wellbeing provisions, including TRiM (Trauma Risk Management) peer-to-peer support, a dedicated Wellbeing Advisor, and access to free confidential counselling. All staff are strongly encouraged to proactively access and engage with the support available. If you would like to speak about this element of the role with somebody already doing similar work at the IOPC, please contact campaigns@policeconduct.gov.uk and this can be arranged.

As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters , including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in.

Be yourself

The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do.

• As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people.
• We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter. The Charter is composed of five calls to action for leaders and organisations across all sectors.
• Being a Disability Confident employer, the IOPC is dedicated to removing the barriers for disabled people to thrive in the workplace.
• Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programmeto Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive.
• Salary Salary of £93,000 plus London Weighting Allowance of £4731, if based in Canary Wharf, or Croydon
• Frequency Annual
• Job Reference iopc/TP/20/319
• Contract Type Fixed Term
• Closing Date 17 June, 2024
• Department / Directorate Director General and Private Office
• Team Director General and Private Office
• Location Birmingham, Canary Wharf, Cardiff, Croydon, Sale or Wakefield, United Kingdom #J-18808-Ljbffr]]>