National Account Manager
4 weeks ago
NATIONAL ACCOUNT MANAGER - GROCERY
CafePod was set up in 2011 by 2 friends to bring some much-needed change to the world of coffee. Consumer coffee habits were in the throes of being upended & they saw this as a great opportunity to take the lead in coffee at home.
Covid has changed the world & the coffee landscape & with more people than ever drinking coffee at home, we are well positioned & excited to help usher in new era. Our ultimate ambition is to be the UK’s go-to brand for coffee at home.
We are looking for a Sales Superstar to manage our UK Grocery business (Tesco, Ocado & Waitrose) as well as open new accounts with other National Retailers.
This role plays a pivotal part in the business - helping to drive sales and working directly with other departments on a day-to-day basis (including marketing, operations, and finance). Championing our grocery accounts you will take full P&L responsibility for your accounts and challenge the organisation to give you what you need for success. You will work collaboratively with the wider commercial team and share best practice. The role is homebased, with an expectation to visit customers and head offices when required.
We are a UK-based fully remote team. We used to have an office. We gave it up during Covid and have never looked back By being a remote team, we’ve got the great opportunity to work with talented people across the UK.
Execute and agree sales plans/ JBPs with customers to deliver budgeted volume, profit, and ROI (P&L responsibility); be resourceful and employ innovative sales and marketing solutions to deliver value, gross margin and volume targets for your customers.
To achieve the Grocery Commercial Sales, Margin & Profit Targets
Monitor weekly sales, ensure the sales performance meets the annual business plan, including promotions, trade marketing activity and other sales driving initiatives.
Responsibility for managing product cost prices to maximise contribution including the implementation of cost increases when required.
Use hierarchy to analyse portfolio & build sustainable distribution, sales & profitability of existing and NPD lines within the customer; translate category / brand presentations into pitches to accounts to successfully introduce new products / gain incremental distribution.
Develop & execute a spend savvy promotional plan for your customers working to determine ROI of key activity and use commercial / category insight to influence future plans.
Lead contact plan within accounts to ensure maximum breadth and depth.
Work with Marketing, Finance and Procurement departments to develop and implement strategies for new products, to apply marketing strategies and to forecast sales accurately.
Work with marketing team to activate a BTL brand strategy and ‘win in store’; be the lead on trade marketing point of contact within accounts.
Provide data driven, accurate / timely inputs to demand planning to enable S&OP process & accurate forecasts.
Focus on driving online aspect of Grocery retail.
Identify and attract prospective strategic customers in the UK, managing a active sales pipeline with the objective of gaining new distribution within National Retailers.
3 years’ experience as a National Account Manager working with UK Grocers, and ideally in ambient foods categories and UK Grocers and wholesalers/ distributors.
~ P&L management of a Top 4 Grocer
~ strong networking capability and cross-functional relationship building skills.
~ Proven track record of resilience and managing complex commercial conversations.
~ Evidence of growing sales and launching new products.
~ Ability to deal with ambiguity, lack of data and at ease with difficult and demanding customer conversations.
~ Excellent communication skills and record of accomplishment of building strong relationships with customers.
~ Strong Excel skills essential
~ You’ll love devising the right plans for your customers and brand and be confident in coming up with the right solutions yourself…and then implementing them.
~ Financial planning skills to create / deliver 1 yr customer budget, sales / demand forecast.
~ A willingness to take risk & act innovatively with confidence & courage. Doing what needs to be done at the right level of quality & not being tempted by short cuts.
REMOTE WORKING REQUIREMENTS
You will be required to travel monthly to meet with the team in London. You will also be required to travel to visit customers & suppliers in the UK when needed.
Competitive salary (£35k - £40k DOE)
~25 days annual leave
~ Private Healthcare
~ Gym Membership
~ Coffee Machine + lots of coffee
~ Pension
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