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Store Manager

4 months ago

Manchester, United Kingdom Zoomo Full time €35,100

About Zoomo

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.


Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.


The Role

Revolution Leader: Own Your Store & Shape the Future at Zoomo

As a Zoomo Store Manager, you won't just manage a store, you'll be the architect of its success. This isn't your typical retail gig - you'll have the autonomy and influence to make a real difference in a fast-paced startup.

Be on the leading edge of e-mobility. You'll constantly learn about cutting-edge technology and the future of sustainable transportation Join a passionate team that's driven to change the game. We value collaboration, innovation, and building something special together

Think you have the drive to lead the e-mobility revolution? We want to hear from you

Responsibilities

Lead Your Pack:
  • Coach and inspire your team to become e-bike rockstars. Train them on the latest tech and turn them into customer service superheroes.

Be a Compliance Captain:

  • Keep your store sailing smoothly by ensuring everything runs ship-shape according to Zoomo's policies. Think of yourself as a guardian of smooth operations.

Become a Product Guru:

  • Immerse yourself in the world of Zoomo e-bikes. You'll be the go-to expert, educating your team and customers about the future of sustainable transportation

Unlock Rider Potential:

  • Onboard new riders, equip them with safety know-how, and be their champion as they explore the e-bike revolution. Troubleshoot any bumps in the road and keep them rolling

Master the Inventory Maze:

  • You're the inventory architect Plan, track, and audit your stock to ensure your e-bikes are always ready to hit the streets

Become a Strategic Sharpshooter:

  • Don't just manage a store, help shape its future Join strategy discussions, identify new opportunities, and be a driving force in Zoomo's growth

Build the Dream Team:

  • You're the talent scout Play a key role in hiring passionate individuals who share Zoomo's vision

Empower Your Crew:

  • Equip your team with the knowledge they need to thrive. Train them on sales techniques, customer service magic, and the finer points of e-bikes

Be a Zoomo Insider:

  • Stay on top of your game Continuously learn about Zoomo's latest policies and programs so you can confidently lead your team

Customer Champion:

  • Put smiles on faces Be a customer service whiz, providing accurate information and helping them find the perfect solution for their needs

Profitability Pilot:

  • Maximise store success Your decisions contribute to the bottom line. Think creatively and keep your store humming along profitably

To thrive in this role, you should have:

  • Proven experience as a Store Manager or similar customer-facing role (min 3 years)
  • Strong leadership and the ability to inspire a culture of high-performance
  • Consistent track record of exceeding growth KPIs
  • Excellent communication and interpersonal skills
  • Flexibility to adapt to evolving trading hours (weekends)
  • Strong interest and knowledge in micro-mobility or e-bikes
  • Advanced problem-solving/troubleshooting skills
  • Proven ability to manage multiple tasks and prioritise effectively
  • Enthusiasm for working in a collaborative environment
  • Passion for bikes is a plus

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

  • Working with a switched on team that strives to make the streets greener and serve the rider
  • £35,100 basic salary and bonus scheme
  • Global and country-specific benefits packages
  • Monthly team socials & events
  • Get to know our product by using one of our e-bikes
  • Annual learning and development allowance
  • Mental wellbeing support

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

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