Service Manager
6 days ago
Role Summary As the Service Manager you will lead a team of Planners who are responsible for planning, scheduling and managing our tradespeople’s diaries all whilst keeping residents informed of appointments and status of jobs, along with managing the Sub-contractor Co-ordinator. You will also manage a team of Trade Supervisors who manage all the repairs operatives You will be driving service delivery to meet, or exceed, KPI targets such attending jobs within service level agreements, meeting first time fix, reducing travel time and No Access to properties as well as providing an excellent customer service to all stakeholders including the client, the resident and internal parties. You will be keeping residents up to date with sub-contractor works and ensuring works are completed in line with complaint resolutions. A key element of the role is managing and motivating a team, providing clear objectives, direction and leadership, ensuring the values and culture of TCH is embedded between teams and values and behaviours are continuously promoted and practiced within the team. Salary: £50,000 - £57,000 Hours of work: 40 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month For more information and to apply, click 'Apply Now' which will take you to our website.
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Service Manager
6 days ago
Royal Tunbridge Wells, Kent, United Kingdom Town and Country Housing Full timeRole Summary As the Service Manager you will lead a team of Planners who are responsible for planning, scheduling and managing our tradespeople's diaries all whilst keeping residents informed of appointments and status of jobs, along with managing the Sub-contractor Co-ordinator. You will also manage a team of Trade Supervisors who manage all the repairs...
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Service Manager
1 week ago
Royal Tunbridge Wells, United Kingdom Town & Country Housing Group Full timeRole Summary As the Service Manager you will lead a team of Planners who are responsible for planning, scheduling and managing our tradespeople’s diaries all whilst keeping residents informed of appointments and status of jobs, along with managing the Sub-contractor Co-ordinator. You will also manage a team of Trade Supervisors who manage all the repairs...
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Service Manager
1 week ago
Royal Tunbridge Wells, United Kingdom Town and Country Housing Full timeRole SummaryAs the Service Manager you will lead a team of Planners who are responsible for planning, scheduling and managing our tradespeople’s diaries all whilst keeping residents informed of appointments and status of jobs, along with managing the Sub-contractor Co-ordinator. You will also manage a team of Trade Supervisors who manage all the repairs...
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Service Manager
1 week ago
Royal Tunbridge Wells, United Kingdom Town and Country Housing Full timeRole Summary As the Service Manager you will lead a team of Planners who are responsible for planning, scheduling and managing our tradespeople’s diaries all whilst keeping residents informed of appointments and status of jobs, along with managing the Sub-contractor Co-ordinator. You will also manage a team of Trade Supervisors who manage all the repairs...
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Service Manager
1 week ago
Royal Tunbridge Wells, United Kingdom RG Setsquare Full timeI am currently working with a Housing association based in Tunbridge Wells, They oversee 13,000 properties across the South East and Kent, specialising in repairs and maintenance, They are looking for a service manager who has experience in repairs and maintenance to join the team. The Role: As the Service Manager you will lead a team of Planners who are...
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Head of Training Services
6 days ago
Royal Tunbridge Wells, Kent, United Kingdom Town and Country Housing Full timeAs the Service Manager you will lead a team of Planners who are responsible for planning, scheduling and managing our tradespeople’s diaries all whilst keeping residents informed of appointments and status of jobs, along with managing the Sub-contractor Co-ordinator. You will be driving service delivery to meet, or exceed, KPI targets such attending jobs...
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Head of Training Services
6 days ago
Royal Tunbridge Wells, Kent, United Kingdom Town and Country Housing Full timeAs the Service Manager you will lead a team of Planners who are responsible for planning, scheduling and managing our tradespeople’s diaries all whilst keeping residents informed of appointments and status of jobs, along with managing the Sub-contractor Co-ordinator. You will be driving service delivery to meet, or exceed, KPI targets such attending jobs...
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Customer Service Manager
2 weeks ago
Royal Tunbridge Wells, United Kingdom James Frank Associates Full timeOur client, a leading global brand is seeking a Customer Service Manager to join them on a full-time, permanent basis. Due to an exciting period of growth our client is looking to add a Customer Service Manager to their team where you will be responsible for overseeing a team of Customer Service Advisers, where you will provide leadership and direction to...
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Customer Service Manager
4 days ago
Royal Tunbridge Wells, United Kingdom James Frank Associates Full timeOur client, a leading global brand is seeking a Customer Service Manager to join them on a full-time, permanent basis. Due to an exciting period of growth our client is looking to add a Customer Service Manager to their team where you will be responsible for overseeing a team of Customer Service Advisers, where you will provide leadership and direction to...
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Managed Services Director
6 days ago
Royal Tunbridge Wells, United Kingdom Infinity Group UK Full timeJoin to apply for the Managed Services Director role at Infinity Group UK. — 1 day ago, Be among the first 25 applicants — Managed Services Director – Remote with unlimited paid holiday! Infinity Group are an innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and...