Retail Shops Manager

18 hours ago

Royal Tunbridge Wells Kent, United Kingdom Mountain Warehouse Full time

Department: UK Retail
Tunbridge Wells Shopping Park - Management (TSP)
Are you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? If so, Mountain Warehouse is looking for you to step into the role of Store Manager
As the heart of our store, you’ll inspire your team to perform at their best while taking ownership of the store’s overall success. From exceeding sales targets to creating a positive and energising environment, this is your chance to lead with purpose and make an impact.
Oversee the daily running of the store, ensuring efficiency and compliance with company policies.
Maintain high standards of visual merchandising and housekeeping to create an inviting shopping experience.
Prioritise health, safety, and well-being by conducting regular risk assessments and maintaining a secure environment.
Recruit, retain, and develop top talent to build a high-performing and motivated team.
Sales & Performance:
Implement strategies to meet and exceed sales targets and key performance indicators (KPIs).
Take a proactive approach to loss prevention, embedding processes that minimise risks and protect profitability.
Use commercial insights to make informed decisions, manage budgets effectively, and drive consistent results.
Address customer feedback thoughtfully and resolve issues to build brand loyalty.
Represent Mountain Warehouse with enthusiasm and professionalism, ensuring a positive brand image.
Build meaningful connections with your local community, inspiring loyalty through approachable and engaging initiatives.
A confident and experienced retail manager who thrives on motivating and empowering teams.
Results-driven, with a sharp focus on achieving sales and performance goals.
Solutions-focused, addressing challenges proactively while aligning with company policies.
Approachable, supportive, and trustworthy, building strong relationships with customers and colleagues alike.
Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
~50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
~1 weekend off per month, with 28 days annual leave, including Bank Holidays
~ Access to Employee Assistance Programme, and a Colleague Hardship Scheme
~ Generous Colleague Referral Incentive
~ Auto-enrolment Pension scheme
~ Length of service awards

You're not just managing a store; Embrace the adventure, Retail Leader, for you are the driving force of positive change

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