Manager, Pension Services

19 hours ago

Ipswich Suffolk, United Kingdom OCS Full time

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. We’re looking for a confident and proactive Time & Attendance Manager to lead our T&A team. Monday - Friday 09:00am - 17:30
Monitor support tickets and internal SLA performance.
Publish performance statistics for problem resolution against operational SLAs.
Monitoring team performance, handling escalations, and ensuring a great service experience.
Working closely with Operations, Payroll, HR, and other stakeholders to make sure T&A data is accurate.
Help design system specifications and work with internal/external technical resources.
Liaise with IT on data changes and bulk data imports.
Strong people leadership and team-management skills.
Experience working with Operations, Payroll, and HR teams.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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