Deputy Practice Manager

3 weeks ago

Fareham Hampshire, United Kingdom Partnering Health Limited Full time

PHL Group are looking for a Deputy Practice Manager to join the team

Are you looking for a new and exciting opportunity to support a small team in the administration and daily running of one of PHL Groups well established services? The Special Allocation Scheme (SAS) is a primary care service dedicated to providing tailored patient care to a cohort of patients, who can no longer access healthcare via their local practice, often due to challenging behaviour.

As the Deputy Practice Manager, you will have an empathetic and professional persona, with the ability to remain calm in challenging situations. You will be an integral part of the service by assisting the team in delivering exceptional primary care.

About the role:

In this role, you will provide leadership and guidance to all staff during the day-to-day delivery of the SAS service, overseeing national and local contracts and liaising with multi-disciplinary individuals and teams to ensure targets are met.

Key Responsibilities

  • To oversee and manage the SAS and Extended Access Services in the absence of the Contract Manager
  • Collate and provide data for stakeholders and Contract Manager for all services
  • Overseeing the administrative elements of the Quality and Outcomes Framework (QOF)
  • Developing and running audits on clinical systems for the purpose of improving clinical care
  • Implement systems to ensure compliance with CQC regulations and standards
  • To evaluate, organise and oversee the staff induction and appraisal programmes

Experience and Key Skills

  • Ability to deal with challenging behaviour and situations, remaining calm and professional at all times
  • Knowledge and experience of using System One is essential to this role
  • Previous experience in a managerial position within Primary Care
  • Ability to apply solutions as well as identify problems
  • Proficiency in Microsoft Office

Hours

This role is available on a full-time basis. The hours will be 37.5 per week, Monday to Friday.

This role will be primarily based at our office in Fareham, with the occasional need to travel between sites.

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