Programme Manager

Because we strive to put people first. Culture, our way. What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements What You’ll Do as a Programme Manager In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day: End-to-End Programme Delivery: Own the full lifecycle of complex, multi-project technology programmes (initiation, design, development, testing, deployment, and closure) ensuring delivery to agreed scope, time, cost, and quality. Strategic Planning & Alignment: Partner with senior business and technology leaders to define programme objectives, maintain comprehensive plans, and ensure alignment with Primark’s long-term strategic goals. Governance & Compliance: Ensure adherence to Primark’s Delivery Governance Framework and technology standards (Architecture, Engineering, Cyber, GRC), embedding dependencies and compliance into programme plans. Financial & Resource Management: Manage multi-million-pound budgets (typically £15m+), track financial performance, identify cost-saving opportunities, and optimise resources across multi-organisational teams. Leadership & Stakeholder Engagement: Provide strong leadership to cross-functional teams, act as escalation point, coach team members, and build trusted relationships with senior stakeholders and external suppliers. Risk, Performance & Vendor Management: Establish KPIs, monitor benefits realisation, manage programme-level risks and dependencies, and oversee supplier contracts to ensure quality and timely delivery. What You’ll Get People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle: Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You’ll Bring Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Lead Strategic Technology Programmes: Drive end-to-end delivery of multi-year, high-profile programmes comprising multiple projects, ensuring alignment with Primark’s strategic objectives and governance standards. Programme Planning & Execution: Develop and maintain comprehensive programme plans, manage dependencies, and oversee delivery to scope, time, cost, and quality using methodologies such as PMI, Agile, Scrum, and Waterfall. Financial & Resource Leadership: Manage multi-million-pound budgets (typically £15m+), track financial performance, identify cost-saving opportunities, and optimise resources across multi-organisational teams. Stakeholder & Supplier Management: Build trusted relationships with senior stakeholders (including Directors), negotiate and manage supplier contracts in complex multi-supplier environments, and ensure quality deliverables. Risk, Compliance & Performance Oversight: Establish KPIs, monitor benefits realisation, manage programme-level risks and issues, and ensure adherence to Primark’s Delivery Governance Framework and technology standards. Team Leadership & Culture Building: Inspire and motivate cross-functional teams, provide coaching and development, foster collaboration and innovation, and challenge the status quo without compromising business performance. Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours. About Primark At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk. REQ ID: JR-3582