Client / Technical Specialist

We’re excited to announce an opportunity for talented Client / Technical Specialist to join our Pensions team at Benefiz. This opportunity has been created following the takeover of Benefiz by Towergate Employee Benefits, part of Everywhen, to support the anticipated growth in pension opportunities from existing clients. This role offers the flexibility of being home based, with the occasional travel, approximately twice a year to attend face-to-face meetings and connect with the wider time. Benefiz is an award-winning independent workplace adviser, helping employers of all sizes offer benefits to their employees. We provide support to our clients typically with broking benefits, communicating benefits and administering benefits. What does a Client / Technical Specialist here do? Responsibilities This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all the following and more: Be the key direct client contact for pension services. Providing proactive support for ongoing client services and project-based work. Preparing and drafting recommendation reports for GPPs, GSIPP & Master Trust Schemes. Drafting technical reports including Pension Governance reports. Maintain records on client databases and CRM. Provide support in the preparation of employee communication material (including PowerPoint presentations and booklet content). Support relationships with suppliers/ providers by maintaining on-going relationships to assist the business and clients. Support clients with Auto-enrolment requirements (Certification and triennial re-enrolment). Managing the client engagement process Key support for client managers and other benefit teams. What are we looking for in our next Client / Technical Specialist? Proactive approach to client communication Experience of working within a team of remote workers Experience of dealing directly with clients and the ability to manage client expectations with a confident and professional approach Effective communication both verbally and in writing, including professional telephone manner Strong organisational skills Technical knowledge of Group Pension (including GPP, GSIPP and Master Trust Schemes) Sound knowledge of all Microsoft Applications. Qualification Requirements Educated to A level standard or equivalent. Minimum GCSE Maths & English grade C or equivalent Hold at least one professional pension qualification In return you will be welcomed and supported by Benefiz, part of our Everywhen family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch. #AIB Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening. Click here here to see our standard benefits page