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Client Manager Accounts
2 months ago
Hartmann Young has partnered with a high-growth and dynamic diagnostics company, enabling personalised treatment for cancer, heart disease and infectious diseases through digital testing.
This role serves as the primary contact for private hospital groups regarding ordering, logistics, and reporting.
You'll also be responsible for establishing new accounts and supporting existing ones. This includes onboarding clients, setting up account structures, processes, and workflows, and assisting in the preparation and execution of programs and services. Bachelor's degree (or equivalent experience), business or life science focus beneficial.
Customer service experience in the private/public healthcare sector in the UK.
High level of proficiency with Microsoft Office Suite and CRM.
You'll spend a great deal of time speaking with customers over the phone, so being able to offer help and guidance in a positive and patient manner is essential.
