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Audience Researcher

4 months ago

London, United Kingdom Science Museum Group Full time

Audience Researcher

Are you an effective communicator, with good interpersonal skills and experience working with members of the public? Do you want to conduct research to help us ensure our learning resources are suitable for our audiences?

About us

This is an exciting opportunity to join the Audience Research and Advocacy team, to aid our mission to inspire futures and implement our Learning Strategy. Audience research is key to our approach which is audience-centred, equitable, evidence-based, collaborative, relevant, agile, efficient and sustainable.

We are now recruiting for an Audience Researcher based at the Science Museum in London (with hybrid working available). This is a fixed term contract until August 2025, working 35 hours per week.

About the role

As an Audience Researcher you will conduct audience research with a wide variety of visitors including teachers, school groups, families, and adults to support the evaluation of the SMG Academy's research-informed training courses as well as SMG Learning's resources, programming, projects and events. To do this you will receive full training on audience research at SMG, including research methods such as interviewing, observation and qualitative data analysis.

Using evidence-based findings, you will make recommendations and provide advice for Learning colleagues across SMG about the needs, wants and expectations of their target audiences. Your research will be used to embed best practice at SMG, report to key internal and external stakeholders and inform future funding bids.

About you

Joining us you will be an effective communicator, with good interpersonal skills and experience working with members of the public. You will have an understanding of research methods, including data collection, analysis and report writing.

Crucially, you will be able to work well as part of a team with the ability to influence others. You will be a good problem solver, with the ability to work flexibly and use your initiative.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

* Support with personal and professional development
* 27 days annual leave in addition to bank holidays
* Employee assistance programme
* Enhanced contributory pension
* Unmind App and other wellbeing support
* Interest-free loans
* Days Out discounts
* Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

National Museum Directors' Council, Tate Britain, Millbank, London SW1P 4RG.

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