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Manager-Account Manager

2 months ago


Rotherham South Yorkshire, United Kingdom Devonshire Full time €28,000

Job Title: Account Manager
Rotherham- fully office based
Our client a leading business communications company is currently recruiting for an Account Manager to join their growing team on a full-time permanent basis.
Leading a small team of internal Account Executives as part of the wider Customer Service department. Ensuring all customers receive the best possible customer experience whilst supporting and managing a busy team. Acting as a single point of contact for all customer enquiries, from initial enquiry through to project completion. Involved in the implementation of new customers and processes to support the Senior Account Managers and Account Directors.
Work with the Senior Account Managers to support colleagues and delegate tasks across the
Co-ordinate internal departments and external suppliers to deliver projects on time and to
Provide timely updates to customers and internal stakeholders on ongoing projects
• Contribute to resource planning for any absence across the team and to support project work
• Provide monthly reporting to Senior Account Manager / Account Director on individual and
Work as part of the customer Account Management team supporting the Account Director on
client meetings and projects when necessary
• Work as part of the wider customer services team to ensure all customers receive the best
possible customer experience
• First point of contact for customers facing technical issues with online ordering platform
Previous sales experience
~ 3 GCSE’s (including Maths and English) at A-C grade or equivalent
~ Able to provide both 1-2-1 and group training and support
~ Experience with Microsoft Word, Excel, Explorer and Office

All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status