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Luxury Sales Assistant
3 months ago
Sales Assistants
30 Hours Per Week
Full Time
Contract for 3 to 6 months
JOB PURPOSE
To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the company Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.
RESPONSIBILITIES
Embrace the company Experience and follow training guidelines and standards to reflect company’s luxury brand standards and image
Consistently meet individual sales goals while exhibiting the company Behaviors
Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
Demonstrate superior interpersonal and communication talent
Build customer loyalty through active client development and follow-through
Maintain an up-to-date and detailed client book
Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance
Follow company policies, procedures and use visual techniques to maintain the visual standards according to company guidelines
Maintain selling floor by ensuring the following:
Understand and execute monthly floor sets
Placing and/or hanging back items as you work
Replenishing merchandise after selling
Folding and placing merchandise on the correct hanger, tissue paper, etc.
Place tickets inside the item and not visible to the customer.
Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers
End of shift/day: Ensure selling floor is replenished and ready for the next day
Be active and busy on the floor at all day
Ensure to place and/or hang back items as you work and replenish merchandise after selling
Ensure clean up and maintenance of fitting rooms
Assist in the mark down process
Assist in the bi-annual inventory process
Participation and achievement of pre-sale goals
Participate in store contests Assist in stock room maintenance and keep it organized
Responsible for stock pulled; all stock must be put away in orderly fashion
PERSONAL PROFILE
Willing to work in and promote a team oriented environment.
Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
Consistently show a positive attitude & take responsibility for own actions.
Must be results driven and flexible to change
Relevant interest in Fashion / Design.
Advanced knowledge of POS and store systems.
A minimum of 1 year on sales, preferably in a luxury retail environment.
Proven experience in driving sales and meeting sales targets.
Excellent customer service level.
Strong clientele background
