Tutor Consultant

3 weeks ago

London, United Kingdom Gabbitas Ltd Full time

Location: Hybrid: 3 days Office based (Mayfair, London) - 2 Days
Gabbitas is a prestigious education consultancy that has been providing impartial, expert advice to families and schools worldwide since 1873. Our range of services includes school searches, university placements, tuition, guardianship, and academic assessments. As a Gabbitas Tutor Consultant, the primary purpose of this role is to facilitate the seamless connection between families seeking educational support and qualified tutors, ensuring a personalised and effective tutoring experience. Moreover, the role is instrumental in maintaining strong relationships with clients, continuously improving service quality, and driving business growth through strategic marketing initiatives. Ultimately, the purpose of this role is to uphold Gabbitas' commitment to excellence in education by providing tailored tutoring solutions and fostering an environment conducive to academic success and personal growth.
 
Client Engagement and Relationship Building:
· Negotiate contract terms and fees with families, ensuring mutual understanding and agreement.
 
Contract Management:
· Client Communication and Service Delivery:
· Communicate tutor details and service terms to families promptly and effectively, addressing any queries or concerns.
 
Data Management and Administrative Tasks:
· Input and maintain accurate tutor and client records in the company's CRM system and Tutorcruncher, ensuring data integrity and accessibility.
· Marketing Support and Business Development:
· Collaborate with the marketing department on advertising campaigns and events to promote tutoring services and generate future business opportunities.
· Enhance service quality and client satisfaction by implementing improvements based on feedback and industry best practices.
 
Stay updated on industry trends, regulations, and best practices related to tutoring services, ensuring adherence to relevant policies and guidelines.
 
Professional Development and Networking:
· Pursue opportunities for professional development to enhance knowledge and skills relevant to the role.
· Build and maintain effective networks with internal colleagues, external partners, and clients to support business objectives and foster collaborative relationships.
 
Passion for Education: A genuine enthusiasm for the field of education and a strong belief in the value of tutoring as a means of academic support and personal growth.
 
· Demonstrated ability to effectively sell and market tutoring services, including negotiating contracts, setting fees, and promoting services to prospective clients.
 
· Strong negotiation skills with the capacity to negotiate contract terms and fees with clients and to facilitate agreements that meet the needs of both parties.
 
· Resilience and Positive Attitude: Calm, positive demeanour with a 'can-do' attitude and resilience to handle stress and pressure while maintaining attention to detail and delivering quality service.
 
· Background or experience in the field of education, including familiarity with entry tests such as 7+, 8+,11+, 13+, and sixth form, as well as knowledge of independent and selective schools in the UK.
 
· Administrative Competence: Proficiency in managing data and records using recognised management systems, as well as experience in interviewing, selecting, and shortlisting tutor applicants for interviews.
 
· Previous experience in client management, both domestically and internationally, with a track record of maintaining strong client relationships and delivering high-quality service.
 
Gabbitas is an equal-opportunity employer and values diversity in our workforce. We encourage applications from all qualified individuals regardless of race, gender, sexual orientation, age, religion, or disability.

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