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Billing & Credit Control Representative (Permanent)
4 months ago
Job Title: Billing & Credit Control Representative Salary: £(phone number removed) Location: Urmston Description: We are looking for a Billing and Credit Control Assistant to join our client based in Manchester. THE COMPANY With over 40 years experience in testing and advisory services, supporting the global power industry, our client have consistently provided innovative solutions for the provision of damage prevention services, to actively protect our customers people, assets and the environment. THE OPPORTUNITY As the Billing and Credit Control Assistant, you will be an integral part of the global finance team, responsible for assisting with billing processes, managing customer accounts, and supporting credit management activities. You will work closely with internal global departments and external customers to ensure accurate and timely billing, resolve billing inquiries, and optimize credit processes. Hybrid working is an option after initial onboarding process (6 months) Working hours: 30 - 37.5 Hours/4-5 days (full time or part time) YOUR RESPONSIBILITIES Maintain and update changes in the contract management system. Timely invoicing of sales orders of assigned customers/regions. Flag deviations from the company billing matrix to reduce & control exceptions in the billing process. Investigate & follow up on customer queries/complaints about invoices. Act as an advisor for all Billing / Order-to-cash activities. Open to work on continuous improvements in the billing process. Prepare ad hoc overviews on billing for the Customer Services Manager and Business Manager. Ensure proper filing of customer communication & correspondence for audit purposes. Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum. High volume of calls and emails chasing from debtors. Liaise with the Customer Services Manager and Business Manager regarding overdue/disputed accounts. Disputes review every week with escalation to Customer Services Manager and Business Manager as appropriate. Dealing with accounts that have gone into liquidation including liaising with administrators. Assessment of creditworthiness of potential and existing customers including determining credit limits and payment terms. Report monthly to the Customer Services Manager and Business Manager about the status of creditors. WHAT WE’RE LOOKING FOR A professional qualification in finance ideally. Minimum 2 years’ experience working within a similar role. Skilled in Microsoft Office with advanced Excel skills. Experience in Billing & Credit Control systems is essential. Excellent written and verbal communication skills. Team player and comfortable in a multicultural and international environment. Must possess and demonstrate a high degree of integrity. Commitment to continuous improvement. Strong communication, analytical, and organisation skills. Experience with establishing and maintaining effective work relationships. Ability to effectively cope with change and multi-task. Must be organized, detail-oriented, and able to efficiently function under pressure and produce detailed, error-free work within limited timeframes. OUR OFFER TO YOU Competitive Base Salary Minimum of 20 days annual leave excluding bank holidays, which can increase to 25 with tenure. Attractive pension plan Opportunities to develop professionally and personally
