Business Systems Analyst Home Based

1 week ago

Co West Midlands, United Kingdom Hays Full time

Working with a company who is recognised as a Top 50 Inclusive employer, as well as listed by The Sunday Times Best Places to Work 2024.
You will work for an organisation that puts people first, located in the heart of Birmingham city centre. This organisation is a housing organisation who works with the community and homes and services across the Midlands that help people to live independently.
The primary purpose of this role is to support the Technology & Transformation Department to deliver the corporate plan by supporting the delivery of the portfolio by working with others to contribute to the success of projects and small changes. Providing specialist system and process knowledge ensuring the effective implementation and development of technologies, and understanding the needs of customers and the suitability of solutions to meet that need, as well as ensuring all system changes are effectively impact assessed, documented and transitioned to business as usual.
Be the system and process expert for technologies used, bringing the technical 'know-how' to the projects and changes you are assigned.* Challenge perceived needs to identify true business drivers and requirements.
* iterating system, financial, governance, process, timescale, architecture, infrastructure, data privacy and information security considerations.
* Champion brilliant process design, ensuring opportunities are maximised during change delivery to analyse and optimise business processes.
* In collaboration with customers and IT colleagues, analyse options to propose solutions which meet the requirements of the business, ensuring that existing technologies are explored in
the first instance and where the existing IT Landscape cannot fulfil, research and investigate new solutions.
* Where new solutions are required, configure and implement solutions end to end, considering the effective embedding of change within the wider business and handover to BAU.
* Implement/configure technologies in accordance with IT processes.
* Work with the Test Analysts to define test plans, undertaking systems testing and facilitating User Acceptance Testing, where required.
* Understand product roadmaps, and use this knowledge to recommend internal business process improvements or solution opportunities.
* Mentor other colleagues, building their knowledge of system support and development. Contribute to the improvement of the business systems analyst processes including creation of templates, guidance etc.
3 days in the office 2 days working from home (business need dependent)
~ Annual leave 25 days plus Bank Holidays
~ Pension - matched contributions starting at 4%, can increase to a max of 8%
~ Life Assurance - 3 x salary in the pension, 1 x salary if not in the pension
~ Medicash benefit - health cash plan
~ Opportunities for progression, training and development
~ Brilliant benefits portal - household shopping discounts, dining out etc
~ Employee Assistance Programme, BUPA health and wellbeing advice, membership rates at gyms, flu jabs and eye car vouchers.


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