Weekend Facilities and Operations Officer

4 weeks ago


United Kingdom Bluestorm Limited Full time

Cleaning Operations Director - South West UK
Cleaning Operations Director - South West London near Vauxhall and UK
Our client is a multi-award-winning commercial cleaning & facilities management company, with an expert focus on high-end commercial clients, from luxury retail to education, corporate offices, and even royalty. Having started as a family business over 20 years ago, it now employs over 1,400 people and has over 600 sites across the UK, from Scotland to Southampton Our clients reputation is based on a strong emphasis on sustainability, fair pay (Real Living Wage), care for its people, and innovation.
To oversee all designated London client accounts effectively with a particular emphasis on improvement and organic growth, together with the development of a proactive culture within the organization. To actively support and encourage the achievement of specified Regional and Area company objectives following established standards, policies, and procedures. Overall responsibility for the delivery of customer service delivery to all London Clients together with the coordination of environmental, health, and safety and management planning, policies, and procedures within the area of responsibility.
Member of the senior leadership team (made up of IT, Marketing, Sales, 4x Ops Directors, HR, FD, COO, CEO)
Work with Business
Monitor the progress of each contract and keep the client informed.
· Organise Contract mobilisation as appropriate.
· Within the limits of authority prescribed, organize and oversee the purchase of all equipment, uniforms, and materials and ensure they are in line with the costed analysis.
· Develop and grow the business by actively encouraging a proactive business development attitude with all levels of employees.
· Be responsible for recommendations regarding recruitment, promotion, training/development, and HR / disciplinary issues.
· Be responsible for and maintain the motivation, discipline, safety, and general welfare of all contract management staff.
· Hold regular meetings of management staff and ensure that meetings of personnel are held on client contracts thereby building and encouraging teamwork at all levels and encouraging the flow of communications in both directions.
· Oversee the training of management staff. Implement training plans and development actions to maximize the potential of people resources.
· Provide accurate updates to ensure the effectiveness and accuracy of the Cleanology CRM system
· Ensure strict compliance with statutory and Company practices and procedures about the Quality & Environment Systems - ISO 9001 and ISO 14001.
· Be aware of changes and developments in technology, legislation, working practices, and products appertaining to the Company and the business.
· Adhere to the Company’s Equality & Diversity Policy.
· Demonstrate the ability to analyse data streams to maximize information and enhance service levels.
Develop an understanding of the client’s activities and requirements to develop new business opportunity potential.
· Business Development

· Project manage the development and implementation of new business with existing and new clients, including an invitation to tender, specification development, negotiation of contract, and mobilisation of a new contract.
· Achieve yearly sales growth objectives via the development and implementation of opportunities with new and existing customers.
Monitoring ROM & AOM’s performance – knowing all sites under their relevant area, being aware of all budgets, being aware of area breakdown, number of cleaners.
· Monthly meetings, open door policy.
· Support the Company’s long-term objectives and make appropriate contributions to
Ensure all activities are carried out by all statutory requirements and corporate policies including, but not limited to, Health and Safety, Quality Assurance, and Employment Legislation.
· Undertake any reasonable duties/projects etc. The role requires a balance of Senior strategic vision – matched to the ability to remain steadfast, resilient, and unwavered during high periods of reactive activity.
The job is creative and requires a wide vision, new ideas, and the ability to see them through to find solutions.
The job holder must be proactive and also can react quickly to a difficult situation.
A-level standard English and Maths.
Preferably holding an HND/Degree in Business Studies or other relevant qualification.
Extensive experience within the cleaning industry at Director level
Experience in growing the business through organic growth and new business COMPANY BENEFITS
· Work-from-home Friday (after probation)
· Central London located premium office with shower and cycling facilities
· Private health/ dental care option
· Annual bonus scheme
· Enhanced maternity/paternity pay
· Subsidised gym membership
· Free fruit, snacks & drinks in the office
· Genuine career opportunities and ‘promote from within’ culture
· Continuous training and personal development program
· Employee of the Quarter plus annual Cleanology Awards
· Regular company-funded social events throughout the year
· Cake & bubbles for all HQ birthdays
· Annual away weekend for HQ team to Europe
· 25 days annual holiday leave
Cleaning Operations Director - South West London near Vauxhall and South West UK We immerse ourselves inthe global leading iGaming and eSports scenes to provide a first class experience for our most exciting candidates and forward-thinking organisations who need transformative talent.
~ Get direct access to specialist permanent or contract talent with our traditional recruitment service.
~ Project Resource

We provide experienced teams of interim project delivery professionals to help businesses deliver complex digital programmes efficiently and cost-effectively.
Cleaning Operations Director - South West UK
Cleaning Operations Director - South West London near Vauxhall and UK
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