Senior IT Supplier Manager

3 days ago


Salford Greater Manchester, United Kingdom Outcomes First Group Full time €50,000

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

We're on a mission to give our colleagues an amazing work/life balance We are trailing the four day working week, get paid 100% for 80%

Job title: Senior IT Supplier Manager

Location: Bolton (Hybrid)

Salary: up to £50,000 per annum

Hours: 9-5 Monday-Friday

UK applicants only. This role does not offer sponsorship.

JOB PURPOSE:

The IT Supplier Manager is responsible for managing relationships with external IT suppliers and vendors to ensure the delivery of high-quality products and services that align with the organisation's strategic goals. This role involves overseeing the procurement process, negotiating contracts, and monitoring supplier performance to ensure compliance with service level agreements (SLAs) and quality standards. The IT Supplier Manager will collaborate closely with internal stakeholders to identify needs, facilitate effective communication, and drive continuous improvement in supplier performance. By fostering strong partnerships with suppliers and ensuring that IT services meet operational requirements, the IT Supplier Manager will contribute to the overall efficiency and effectiveness of the organisation's IT operations.

KEY ACCOUNTABILITIES:

  • Develop and maintain strong relationships with IT suppliers, ensuring effective communication and collaboration to meet organisational needs.
  • Negotiate contracts and service level agreements (SLAs) with suppliers to ensure favourable terms and conditions, and monitor compliance with contractual obligations.
  • Track and evaluate supplier performance against established metrics and SLAs, addressing any issues or non-compliance in a timely manner.
  • Manage the end-to-end procurement process for IT products and services, including needs assessment, supplier selection, and purchase order management.
  • Identify and mitigate risks associated with supplier relationships and procurement processes, ensuring that contingency plans are in place.
  • Monitor and control IT supplier-related expenditures, identifying opportunities for cost savings and efficiency improvements.
  • Work closely with internal teams to understand their IT needs, ensuring that supplier offerings align with business requirements.
  • Conduct market research to identify potential suppliers and evaluate their capabilities, ensuring alignment with the organisation’s strategic objectives.
  • Drive initiatives for continuous improvement in supplier performance and procurement processes, seeking opportunities to enhance service delivery and efficiency.
  • Prepare regular reports on supplier performance, procurement activities, and market trends, providing insights to inform decision-making at the executive level.

EXPERIENCE & QUALIFICATIONS:

Essential Experience and Qualifications:

Experience:

  • Minimum of 3-5 years of experience in supplier management, procurement, or contract management within the IT sector.
  • Proven track record of managing vendor relationships and negotiating contracts.

Technical Skills:

  • Strong understanding of IT procurement processes and supplier performance metrics.
  • Familiarity with IT products and services, including hardware, software, and cloud solutions.

Analytical Skills:

  • Excellent analytical and problem-solving skills, with the ability to assess supplier performance and identify areas for improvement.

Communication Skills:

  • Strong verbal and written communication skills, with the ability to effectively engage with internal stakeholders and external suppliers.

Organisational Skills:

  • Strong organisational and time management skills, with the ability to manage multiple projects and priorities simultaneously.

Soft Skills:

  • Strong negotiation skills and the ability to influence stakeholders at various levels of the organisation.
  • Ability to work collaboratively in a team-oriented environment while also being self-motivated.

Preferred Experience and Qualifications:

Education:

  • Bachelor’s degree in Business Administration, Information Technology, Supply Chain Management, or a related field.
  • Master’s degree in Business Administration, Information Technology, or a related field.
  • Relevant certifications such as Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM), or similar.

Experience:

  • Experience in a leadership or managerial role within supplier management or procurement.
  • Knowledge of procurement software and tools for managing supplier relationships and contracts.

Industry Knowledge:

  • Experience in the education sector or organisations focused on social care or special education.
  • Technical Skills:
  • Familiarity with financial analysis related to procurement and supplier management, including budgeting and cost control.

QUALITIES AND BEHAVIOURS:

  • Hold and articulate clear values
  • Demonstrate optimistic personal behaviors, positive relationships and attitudes towards colleagues, and wider internal and external contacts
  • Lead by example, demonstrating integrity, creativity, resilience and clarity
  • Highly motivated and resilient

ADDITIONAL REQUIREMENTS:

  • Act as an ambassador for Outcomes First Group
  • At all times promote and comply with organisations commitment to safeguarding, equal opportunities and health and safety

Please note the role specification is subject to change as part of the dynamic nature of the business.

Why join Outcomes First Group?

About the Group

Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations.

There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Our Vision

We believe that with a great education, every neurodivergent pupil can thrive and make their way in the world.

Our Mission

Every day we improve the lives of our pupils, their families, and local communities through a relentless focus on wellbeing and learning.

Our Promise

We are kind to ourselves and each other...We work together... and we make things happen.

Our Promise sits alongside our Vision and Mission. It describes the sort of people we are and our commitment to how we treat each other, work together, and behave.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

  • Life Assurance
  • Pension scheme with options to increase your contributions
  • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
  • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

  • A wide range of health, wellbeing, and insurance benefits
  • 100’s of discount options valid in the UK and abroad
  • Cycle to Work Schemes
  • Electric Car Purchase Scheme
  • Critical illness cover

And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people.

All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

We're on a mission to give our colleagues an amazing work/life balance

We are an Equal Opportunities Employer.



  • Salford, United Kingdom Outcomes First Group Full time

    We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. We're on a mission to give our colleagues an amazing work/life balance! We are trailing the four day working week, get paid 100% for 80%! Job title: Senior IT Supplier Manager Location: Bolton (Hybrid) Salary:...


  • Salford, United Kingdom Outcomes First Group Full time

    We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. We're on a mission to give our colleagues an amazing work/life balance! We are trailing the four day working week, get paid 100% for 80%! Job title: Senior IT Supplier Manager Location: Bolton...


  • Salford, United Kingdom Outcomes First Group Full time

    We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.We're on a mission to give our colleagues an amazing work/life balance! We are trailing the four day working week, get paid 100% for 80%!Job title: Senior IT Supplier ManagerLocation: Bolton (Hybrid)Salary: up to...


  • Salford, United Kingdom Outcomes First Group Full time

    We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.We're on a mission to give our colleagues an amazing work/life balance! We are trailing the four day working week, get paid 100% for 80%!Job title: Senior IT Supplier ManagerLocation: Bolton (Hybrid)Salary: up to...


  • Salford, United Kingdom Outcomes First Group Full time

    We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.We're on a mission to give our colleagues an amazing work/life balance! We are trailing the four day working week, get paid 100% for 80%!Job title: Senior IT Supplier ManagerLocation: Bolton (Hybrid)Salary: up to...

  • Supplier Manager

    2 weeks ago


    Greater London, United Kingdom Venn Group Full time

    Venn Group are working with an NHS organisation based in London, who are seeking a Senior Supplier Performance Manager on permanent basis to start ASAP. Main duties of the job: Manage assigned portfolio of contracts and suppliers Conduct detailed analysis of supplier performance to support strategic decision making Lead initiatives to drive supplier...

  • Supplier Manager

    3 weeks ago


    Greater London, United Kingdom Venn Group Full time

    Job Description Venn Group are working with an NHS organisation based in London, who are seeking a Senior Supplier Performance Manager on permanent basis to start ASAP. Main duties of the job: Manage assigned portfolio of contracts and suppliers Conduct detailed analysis of supplier performance to support strategic decision making Lead initiatives to...

  • Supplier Manager

    3 weeks ago


    Greater London, United Kingdom Venn Group Full time

    Venn Group are working with an NHS organisation based in London, who are seeking a Senior Supplier Performance Manager on permanent basis to start ASAP.Main duties of the job:Manage assigned portfolio of contracts and suppliersConduct detailed analysis of supplier performance to support strategic decision making Lead initiatives to drive supplier performance...

  • Supplier Manager

    3 weeks ago


    Greater London, United Kingdom Venn Group Full time

    Venn Group are working with an NHS organisation based in London, who are seeking a Senior Supplier Performance Manager on permanent basis to start ASAP.Main duties of the job:Manage assigned portfolio of contracts and suppliersConduct detailed analysis of supplier performance to support strategic decision making Lead initiatives to drive supplier performance...

  • Supplier Manager

    3 weeks ago


    Greater London, United Kingdom Venn Group Full time

    Venn Group are working with an NHS organisation based in London, who are seeking a Senior Supplier Performance Manager on permanent basis to start ASAP.Main duties of the job:Manage assigned portfolio of contracts and suppliersConduct detailed analysis of supplier performance to support strategic decision making Lead initiatives to drive supplier performance...


  • Salford, UK, Greater Manchester, United Kingdom Outcomes First Group Full time

    We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.We're on a mission to give our colleagues an amazing work/life balance! We are trailing the four day working week, get paid 100% for 80%!Job title: Senior IT Supplier ManagerLocation: Bolton (Hybrid)Salary: up...


  • Salford, United Kingdom Bupa Full time

    Job Description: Supplier Relationship Manager - IT Hybrid working with 3 days per week working from home Salford Quays, Manchester Permanent Circa £60K per annum dependent upon experience Fantastic benefits including 10% Management Bonus Scheme and generous pension Full time 37.5 hours per week Working in our UK support functions...


  • City of London, Greater London, United Kingdom La Fosse Full time €700

    As a Senior IT Supplier Manager, you'll be joining a global insurance firm, to enhance and mature the management of third-party IT suppliers. You will be responsible for ensuring optimal contractual delivery, advocating for high service standards, and maintaining alignment between supplier agreements and evolving business needs. Location: Central...


  • Manchester, United Kingdom Dcc Branded Full time

    Operational Supplier Manager Manchester (Hybrid working model, 2 days a week office based, 3 days remote) Competitive Salary plus performance related bonus We're looking for an Operational Supplier Manager who will Be responsible for supplier performance (including budget, risk management and reporting) and will build senior relationships with suppliers,...


  • Greater Manchester, United Kingdom Austin Fraser Full time

    A prominent global manufacturer is seeking a Supplier Management Lead to join their team, responsible for evaluating and validating suppliers' capabilities and managing delivery of materials to new products. This role requires a high level of expertise in supplier management and a deep understanding of manufacturing processes.With a rate of £35-£40/hour...


  • Manchester, United Kingdom FASHION SUPPLIER Full time

    We're looking for a talented Garment Production Assistant to join FASHION SUPPLIER's dynamic team.Based in the city centre offices, this busy role will assist the senior technologist on various men's and boys' stock ranges. The successful candidate will be responsible for creating development specifications, conducting in-house fit sessions, sending clear...

  • Head of Contract

    4 months ago


    Salford, United Kingdom Shared Services Connected Ltd Full time

    Exhilarated to be instrumental in building and driving our approach to Framework management and creating a new team? Directing the next phase of establishing a mature approach to contract and supplier relationship management, you will be building and leading performance, driving an increase in spend under management across the Framework portfolio. ...


  • Salford, Salford, United Kingdom Bupa Full time

    About BupaWe're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Job DescriptionAs our IT Supplier Relationship Manager, you will play a key part in helping our customer-facing colleagues deliver...


  • Greater Manchester, United Kingdom Grafton Recruitment Full time

    Grafton Recruitment seeks a skilled Industrial Production Specialist to manage supplier relationships and ensure production readiness for new products. As part of our team, you will evaluate and validate supplier capabilities, coordinating project activities and managing delivery of materials.About the JobThis is a 9-month contract position, with possible...


  • Salford Quays, UK, United Kingdom Bupa Full time

    Working in our UK support functions youll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, youll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.As our IT Supplier Relationship Manager you will be...