Night Support Worker

1 month ago

Hammersmith and Fulham Greater London, United Kingdom Hestia Housing Support Full time

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. About the service....
The service you will work on is Hammersmith and Fulham Mental Health Accommodation Service in South Cluster , which consists of 3 services at Edgar Wright Court, Moore Park Road and Bishop Road . We support people in enduring mental health crises aged 18+ who have housing and support needs. They may be leaving the hospital, being registered for care, being homeless, being threatened to be homeless or living accommodation that is not meeting their identified needs. The services will also be used as a ‘step up' or ‘step down' from other supported accommodation, where appropriate.
As a support worker at Hestia, you will play a crucial role in our Mental Health Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and with the goal of finding  permanent accommodation and living independently. Empower a caseload of clients to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, working in partnership with our subcontractors as required to achieve this under the direction of the Team Leader
To clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce support plans.
Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc
Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities
Actively monitor the health, well-being, safety and security of the service and its users, ensuring all concerns are followed up promptly and in line with procedures
To collect rent and service charges and manage arrears proactively by following policy, protocol and procedure to residents to maintain their tenancy and develop independent living skills by paying service charges & rent
Empower service users to develop independent living skills as part of a planned move-on process.
Assist the manager in planning, negotiating and managing budgets and making best use of property, equipment and information technology.
To excel in this role, you should possess:
Good IT skills with a good understanding of MS Excel & Word.
Demonstrate a flexible and proactive approach to work.
Demonstrable experience or awareness of supporting people with mental health and complex needs.​
Safeguarding knowledge and experience in working for vulnerable people.
Experience of working with people with a range of different support needs, aspirations for their future and associated risks.
Experience in delivering high-quality accommodation-based support services to people with a range of needs and risks.
Good knowledge of welfare benefits and housing options, and legislation related to statutory duty.
Knowledge of health and safety in accommodation services. 
An ability to undertake client-focused key working, support planning and risk assessments to maximise Service Users' independence.
Our commitment to Equality, Diversity, and Inclusion
We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We encourage interested candidates to apply as soon as possible to ensure their application is considered.

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