Solutions Architect
2 weeks ago
Job Description
Peaple Talent are urgently seeking a Solution Architect with Nice CX One CCaaS expertise to join a client of ours ASAP on a 3 month contract (strong possibility of extensnion). The role is Inside IR35, 3 days a week on site and can pay up to £750 a day.
The ideal candidate will have experience designing and implementing Nice CX One CCaaS. As well as in-depth knowledge of integrating NICE CX One with a CRM solution (ideally MS-D365 CRM). They should also have expertise in integrating multiple solutions, such as Nice CX One, MS-D365 CRM, DocuSign, Salesforce, and bespoke on-premise systems.
Responsibilities:
Aligning technology solutions with business requirements, ensuring the system's overall integrity, scalability, and efficiency.
General Skills Provided:
System Design: Capability to design robust and scalable solutions for the entire case management system.
Technology Proficiency: In-depth knowledge of relevant technologies, frameworks, and tools in the case management domain.
Requirements Analysis: Skill in comprehending and translating business requirements into effective technical solutions.
Risk Management: Ability to identify and mitigate potential risks associated with the implementation of technology solutions.
Communication: Strong communication skills to articulate complex technical solutions to non-technical stakeholders.
Specialist Skills Provided as MS Dynamics Architect:
Validate the overall architecture of the Microsoft Dynamics solution proposed by MS & SI.
Helps ensure that the solution aligns with best practices and meets Data Residency, Business Continuity, Scalability and Performance requirements.
In-depth knowledge of Microsoft Dynamics 365 to advise on configuration and customization required to meet organizational needs.
Understanding of data models, entities, and relationships in Dynamics 365 including data mapping and transformation required between D365 and Nice and other applications.
Experience with integrating Microsoft Dynamics 365 with other systems and applications such as Nice CX One, DocuSign, Salesforce, Bespoke on-premise Systems.
In depth knowledge of integrating Microsoft Dynamics 365 with NICE CX One
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