Technology Services Analyst
4 days ago
Service Introduction Analyst Help shape the future of technology at Cox Automotive Europe.
We're on the lookout for a Service Introduction Analyst to play a key role in how we roll out innovative tech and product services across the business. As part of our Service & Infrastructure team in the Product & Technology Group , you’ll act as the bridge between project delivery and operational support — making sure new services are fully ready to go live and built to last.
Be the go-to contact for smooth service handovers from projects into live operations
Work closely with Product, Technology and Project teams to ensure changes are delivered with minimal disruption
Lead service readiness reviews and assess transition quality
Coordinate risk management and readiness plans for go-live success
Document support models, acceptance criteria, and service processes
Help run go/no-go meetings and transition workshops
Experience in IT Service Management, Service Readiness, Transition or Project co-ordination
✅ ITIL Foundation certification (Desirable)
Bonus if you’ve got experience with large vendor landscapes or enjoy making structure from ambiguity.
#Why join Cox Automotive Europe?
We’re a powerhouse of digital innovation in the automotive space — delivering smart, scalable tech solutions across the UK & Europe. You'll be part of a collaborative team, working on meaningful projects that power some of the biggest names in the industry.
#Apply now and be a key player in delivering seamless, reliable services to our business.
STRICTLY NO AGENCIES PLEASE
ServiceIntroduction #ServiceTransition #ITServiceManagement #ITIL #ProjectManagement #ServiceReadiness #TechJobs #ITJobs #Service Design
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