Microsoft Senior Systems Engineer

4 weeks ago

Didcot Oxfordshire, United Kingdom Intec Select Full time

Microsoft Systems Engineer - Intune / Device Management / Application Support

An excellent opportunity has arisen with a brilliant and innovative Life Science company, we are seeking an experienced Senior Digital Systems Engineer to help support the digital environment.

This is a Microsoft environment with a focus on Intune, device management and supporting a range of applications.

The labs are based in Oxford so you will need to be within a commutable distance for this hybrid role.

Role and Responsibilities:

  • Install, configure, and maintain Windows devices to support lab equipment, and software applications within the laboratory.
  • Collaborate with scientists, researchers, and lab staff to understand their specific needs and recommend digital solutions.
  • Implement best practices to ensure the reliability and consistency of digital systems in the lab.
  • Act as the point of escalation for technical issues that cannot be resolved by the service desk or junior team members.
  • Provide mentoring and training to junior members in the Digital Experience team.
  • Create, maintain, and own comprehensive documentation for lab technologies, procedures, and configurations.
  • Ensure that documentation is up-to-date, accessible, and accurately reflects the lab environment for reference and troubleshooting purposes.
  • Ensures that operational procedures and working practices are fit for purpose and current.
  • Ensures that operational incidents and problems are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and managers.
  • Recommends operational and maintenance acceptance for new and changed systems and services.
  • Provides oversight of, and technical expertise to, routine and non-routine technology and applications maintenance tasks.

Essential Skills and Experience

  • Experienced systems engineer supporting a range of technologies / applications
  • Has supported a lab environment within a life science or healthcare organisation
  • Experience with IAM would be beneficial

Contract Details

  • £400 PD
  • 6 months contract
  • Inside IR35
  • Didcot or Oxford (x3 days onsite)

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