Software Development Manager

4 weeks ago

Glasgow, Glasgow City, United Kingdom Planet DDS, Inc Full time

Planet DDS is the leading provider of cloud-enabled dental software solutions serving over 10,000 practices in North America with over 60,000 users. The company delivers a complete platform of solutions for dental practices including Denticon Practice Management, Apteryx XVWeb Digital Imaging, and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today's dental practices in North America.

Overview

A software development manager is an organized, results-driven leader who builds teams, tracks meaningful metrics, and delivers consistently. The manager should enjoy working across the organization to achieve successful business outcomes. Within engineering, the manager will need to identify, align, and build individuals' strengths to build high-performing teams. To achieve these results, the manager will need to be motivated, be able to take high-level direction and execute it, communicate clearly, understand technology deeply, and have a servant-leader mindset.

Development managers play a crucial role in fostering and maintaining culture, professionalism, and team dynamics. The candidate should be prepared to invest in the professional development and growth of their team(s). Managers should have strong technical skills personally with particular attention to the entirety of what it takes to release successfully. While staying on top of the day-to-day work is important, managers also must identify and implement productivity enhancements such as task automation, process improvements, deeper test coverage, and cross-training.

This role is hybrid working 1-2x per week out of our Glasgow office.

Responsibilities & Duties

  1. Create and maintain a culture of learning, collaboration, and excellence within their team(s), with people at the center of your priorities.
  2. Understand the key metrics that agile teams need to be effective and be able to implement and deliver consistently.
  3. Help drive technical decisions such as architecture, design patterns, CI/CD pipelines, and coding practices to support scalable, resilient, high-performing solutions.
  4. Proven track record of successfully managing competing priorities.
  5. Navigate ambiguity and deliver incrementally.
  6. Assess and raise risks across the Planet DDS solutions.
  7. Keep abreast of technology industry trends, emerging technologies, and software development best practices, so you can recommend new tools and technologies.
  8. Contribute to engineering department strategy, goal setting, processes, and budget.
  9. Ensure compliance with quality standards, regulatory and other business systems.
  10. Other duties as assigned.

Experience

  1. 10+ years in full-lifecycle software engineering
  2. 5+ years as a manager in an engineering organization
  3. 5+ years as a developer on a multi-person engineering team
  4. Hands-on development experience with the Microsoft technology stack particularly .NET and SQL Server
  5. Demonstrated success in mentoring and coaching engineers.
  6. Deep understanding and experience with Agile principles and practices
  7. Strong skills in interpersonal relationships and team building
  8. Bachelor's Degree in a relevant major or equivalent years of experience
  9. Each of the following would be a plus:
    1. Broad work in commercial software – off the shelf delivered on premise or SaaS (preferred)
    2. Extensive experience with cloud product development and release
    3. Direct experience with transitioning from classic web application architectures to more modern architectures such as microservices
    4. CI/CD – both constructing the pipeline and establishing best practices.

About You

You respect and share our values: Collaborative, Empathetic, Accountable, Trustworthy & Ambitious.

You love working with teams of smart and driven people who are excited to solve challenging problems and believe collaboration is key to success.

You have a 'quality first' mindset.

You can talk about complex software systems and have ideas on how to effectively build high-quality, performant, deployable, and easily supportable software.

You love to cover your code with adequate unit, integration, and performance tests.

You are tenacious about instrumenting and measuring the performance of code to find bottlenecks and improve performance.

You exhibit dogged determination to get to the root of problems.

You care about best practices and evangelizing them with the team.

You are excited about proposing new techniques and methodologies to improve the quality and efficiency of our software.

You can clearly convey your thoughts, enjoy presenting what you've done, and can cater your message to audiences both technical and non-technical.

Behavior and Scope

  1. You take accountability for the work delivered by your team(s).
  2. You raise issues early when you see obstacles to achieving a goal and work to find solutions.
  3. You volunteer to get involved in the solution even if it is beyond your own team or role.
  4. You evangelize good practices across the department.
  5. You actively help solve cross-team issues by assisting other teams.
  6. You speak up on broader issues in the domain beyond your own work, such as processes, company issues or large projects.
  7. You propose and advocate for significant new features/technologies/ways of working and actively affect change.
  8. You actively mentor others and seek accountability.
  9. You are comfortable in challenging others, including management, to make sure we do the right thing.

Why are we here?

Unleashing dentists and their staff to focus on patient care.

Where are we headed?

In the next 5 years, Planet DDS will remain the leading provider of cloud-based technology solutions in North America, expanding to serve more than 25,000 dental practices.

How do we get there?

To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values:

  1. Collaborative – Working independently and across teams, we create scalable solutions to enable company growth
  2. Empathetic – We are educated on the experience of our customers and feel vested in their success
  3. Accountable – We feel ownership for the quality of our work and take pride in the positive outcomes
  4. Trustworthy – We operate with integrity and honesty, making promises we know that we can keep
  5. Ambitious – We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders

An Equal Opportunity Employer – Including Disability/Veterans

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