Consultancy
5 days ago
About Us IMSM Ltd is a leading ISO consultancy firm specialising in delivering high-quality ISO standards to businesses globally. With a commitment to excellence, innovation, and sustainability, we provide fixed-fee, flexible ISO certification services tailored to each client’s needs. At IMSM, we pride ourselves on fostering a culture of continuous improvement and customer-centricity. We believe in empowering our employees through professional development opportunities and promoting a collaborative and inclusive workplace.
Hassle free service: Using concise and effective language that’s easy to understand
Innovation: The Head of Consultancy (ISO Standards) role is a strategic leadership role within IMSM, responsible for managing and driving the consultancy services related to ISO standards compliance, implementation and certification.
The successful candidate will be responsible for growing the consultancy division of IMSM whilst maintaining the highest standards of quality, staying up to date with evolving ISO Standards.
Ensure a consistent delivery of high-quality services
Manage training and professional development for team members to stay compliant with the latest ISO standards and best practises
Develop and execute a strategic plan for the ISO consultancy team that aligns with the group’s goals
Identify opportunities for business growth within the consultancy services, including new ISO standards and emerging markets globally
Maintain the company’s reputation as a marker leader in ISO consultancy services
Develop and implement industry leading standardised processes for consultancy service delivery to ensure efficiency and consistency across service delivery.
Monitor and maintain project processes, revenue and cost budgets and delivery against group KPIs and objectives.
Lead internal audits and reviews to maintain the quality and reliability of consultancy services offered by IMSM.
Collaborate with sales and marketing teams to promote ISO consultancy services, supporting where required in proposals, tenders and prospective customer meetings.
Oversee end to end project delivery, ensuring high levels of customer satisfaction and adherence to both time and budget
Ensure all consultancy projects comply with ISO standards.
At least 3 years’ experience in a leadership or managerial role within the consultancy or compliance sector
Strong track record of successful customer engagements and project management
A good knowledge of ISO standards and their implementation
Excellent leadership and team management capabilities
Fluency in written and spoken English.
Certified lead auditor/implementer in multiple ISO standards In-depth knowledge of ISO standards and Quality Management Systems (QMS)
CRM Knowledge & Proficiency (e.g. HubSpot, Salesforce, Pipedrive, Creatio, Zoho)
Experience in change management, digital transformation in QMS
Being bilingual is advantageous and highly regarded, though not essential.
Competitive salary range
~23 days of holiday annually
~ Opportunities for professional development and career growth
~ Flexible Work Arrangements - Hybrid or remote work options
~ Learning and Development Opportunities - Access to training workshops and courses
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