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Senior Sales Manager, Professional Services Multinational Clients
Sales and Commercial
Unit: Business
Locations: you are able to based from either our Birmingham, Bristol, Glasgow, London or Manchester strategic hub locations - travel will also be required
The Senior Sales Manager, Professional Services Multinational Clients is responsible for leading, coaching and developing a team of Account Managers and Business Development Managers focussed on Professional Services Multinational clients. You’ll provide sales leadership to drive a measurable uptick in the YoY profit and revenue both in-year and across the mid term plan (3 years). You’ll be responsible for delivering through others to achieve the execution of sales priorities, retaining existing clients, winning new business through nurturing existing relationships and developing new stakeholder relationships, becoming BT’s ambassador and establishing our brand in Professional Services.
Responsible for sales plans and performance of the team that is critical to the delivery of the Professional Services MNC sales strategy and plans; financial measures (Revenue, ICGM) and non-financial measures (KPIs, NPS, Your Say)
• Drives performance of and establishes and extends BT’s brand presence, credibility and reach for the Professional Services segment; Uses internal and external networks to adapt the sales plan to changing market forces, competitor activity and client opportunities.
• Creates a reputation for BT that attracts the very best talent, internally and externally, and an environment for the team to focus on client loyalty and long-term relationships.
• Responsible for timely and effective coaching and mentoring and drives subject matter expertise amongst the team to create an environment in which sales professionals can be brilliant.
• Sets client engagement plan for the team and manages across Service, Client Solutions, Sales Enablement and Contract Management to drive excellent client experience and NPS improvements.
Strategic Planning
Customer Relationship Management
Sales management experience with people leadership and coaching skills.
• Excellent stakeholder management skills with proven credibility to operate at C-suite level.
We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
• Hybrid working
• On target bonus
• Company car or cash alternative
• Family private healthcare
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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